Graduate Trainee Program
4 weeks ago
Company Overview:
AVBOB South Africa is a renowned institution with a rich history spanning over 100 years. The company prides itself on strong values that prioritize customer-centricity, employee development, and rewards for excellence.
Job Summary:
We are seeking highly motivated and talented graduates to join our twelve-month Internship Programme. This exciting opportunity will provide successful candidates with valuable work experience, access to personal services, and a chance to develop their skills in a dynamic environment.
Responsibilities:
- Deliver exceptional client service experiences at branches
- Manage client inquiries, documenting activities and outcomes
- Educate clients on products and services offered by AVBOB Member Value
- Maintain positive client relationships through regular check-ins and follow-ups
- Document client records and processes
- Identify potential client concerns through post-service surveys and facilitate proactive intervention steps
Requirements:
- Financial degree or Accounting/Economics degree or BSc Information Systems or Marketing Management degree or Business Administration degree
- Data analytics skills
- Sales experience an advantage
- Customer service experience an advantage
- Problem-solving skills
- Resilience and ability to work under pressure
Competencies:
- Excellent customer service skills
- Team player
- Customer-focused
- Effective communication
- Analytical thinking
Benefits:
- Twelve-month internship programme
- Access to personal services through the employee assistance program
- Wellness programmes
Estimated Salary: R250,000 per annum
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