Graduate Trainee Program

4 weeks ago


Port Elizabeth, Eastern Cape, South Africa AVBOB South Africa Full time

Company Overview:

AVBOB South Africa is a renowned institution with a rich history spanning over 100 years. The company prides itself on strong values that prioritize customer-centricity, employee development, and rewards for excellence.

Job Summary:

We are seeking highly motivated and talented graduates to join our twelve-month Internship Programme. This exciting opportunity will provide successful candidates with valuable work experience, access to personal services, and a chance to develop their skills in a dynamic environment.

Responsibilities:

  • Deliver exceptional client service experiences at branches
  • Manage client inquiries, documenting activities and outcomes
  • Educate clients on products and services offered by AVBOB Member Value
  • Maintain positive client relationships through regular check-ins and follow-ups
  • Document client records and processes
  • Identify potential client concerns through post-service surveys and facilitate proactive intervention steps

Requirements:

  • Financial degree or Accounting/Economics degree or BSc Information Systems or Marketing Management degree or Business Administration degree
  • Data analytics skills
  • Sales experience an advantage
  • Customer service experience an advantage
  • Problem-solving skills
  • Resilience and ability to work under pressure

Competencies:

  • Excellent customer service skills
  • Team player
  • Customer-focused
  • Effective communication
  • Analytical thinking

Benefits:

  • Twelve-month internship programme
  • Access to personal services through the employee assistance program
  • Wellness programmes

Estimated Salary: R250,000 per annum



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