Commercial Invoicing Specialist
1 week ago
Job Summary
We are seeking a skilled Commercial Invoicing Specialist to join our team in Centurion, Gauteng. The successful candidate will be responsible for providing excellent customer service and ensuring accurate and timely processing of customer queries.
Key Responsibilities
- Provide exceptional customer service by responding to end-user inquiries and sales manager requests.
- Process customer queries accurately and efficiently, utilizing problem-solving skills to resolve discrepancies.
- Prepare and send invoices for goods or services delivered, as well as credit and debit notes.
- Maintain a professional attitude and up-to-date knowledge of systems used.
- Collaborate with sales and product support teams to resolve invoice-related issues.
- Demonstrate teamwork and cooperation within the solutions group and team.
- Ensure dependability, punctuality, and adherence to safety regulations.
- Exhibit a commitment to quality ethics and meet the needs and expectations of internal and external customers.
- Perform other duties and special projects as required.
Requirements
- Matric (Grade 12) or equivalent work experience.
- Proficiency in Salesforce and SAP.
- 2-5 years' experience in customer service or a similar role.
- High school diploma or equivalent.
About You
You will possess strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is required, along with relevant work experience and proficiency in Salesforce and SAP.
Compensation and Benefits
The estimated salary for this position is R300,000 - R450,000 per annum, depending on experience. Additional benefits may include health insurance, retirement plan, and opportunities for career growth and development.
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