Quality Assurance Team Manager

Job Title: Quality Assurance Team LeaderTalksure is seeking a highly skilled Quality Assurance Team Leader to oversee and manage the day-to-day operations of a Quality Assurance team.Main Responsibilities:Ensure customer satisfaction through monitoring agent interaction with the customer.Collate and distribute reports.Liaise with sales departments.Analyse...

About TalksureTalksure is a reputable company in the contact centre industry, committed to delivering exceptional customer experiences.Salary Range: R250 000 - R350 000 per annum, depending on experience.Job DescriptionWe are seeking a highly skilled Quality Assurance Team Leader to oversee and manage the day-to-day operations of our Quality Assurance team....

At Talksure, we are seeking a highly skilled Quality Assurance Team Leader to oversee the day-to-day operations of our Quality Assurance team.Main Responsibilities:To ensure customer satisfaction through monitoring agent interactions with customers.Key Accountabilities:• Collate and distribute reports to relevant stakeholders• Liaise with sales...

Quality Assurance SpecialistAt iKhokha, we're seeking a skilled Quality Assurance Specialist to drive quality and efficiency in our Inbound Sales Team. As a Quality Assurance Specialist, you'll be responsible for monitoring and auditing calls to ensure that client interactions and sales approaches align with company standards, excellent sales practices, and...

Job SummaryWe are seeking a seasoned Senior Quality Assurance Manager to oversee the quality of interactions with our Inbound Sales Team. The ideal candidate will possess a keen eye for detail, strong analytical skills, and experience in driving sales success.About iKhokhaiKhokha is a leading provider of innovative payment solutions. We are committed to...

Talksure is seeking a highly skilled Senior Quality Assurance Operations Manager to lead our Quality Assurance team.Main Purpose of the RoleOversee and manage the day-to-day operations of a Quality Assurance team, ensuring effective monitoring and evaluation of agents on a regular basis.Duties and ResponsibilitiesTo ensure customer satisfaction through...

Quality Assurance Specialist Job DescriptioniKhokha is seeking a Quality Assurance Specialist to join our Retentions team. As a Quality Assurance Specialist, you will be responsible for ensuring that our customer service teams deliver top-notch service and meet industry regulations.Key Responsibilities:Perform call monitoring on calls within the Support,...

Company OverviewiKhokha is a fast-paced FinTech company looking for a Quality Assurance Lead to join our team.

About the RoleAs a Quality Assurance Technician with Sandi Crowther Recruitment, you will be responsible for ensuring that products meet high standards of quality.

At Fouche & Co Recruitment, we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. In this role, you will play a crucial part in maintaining and overseeing the quality standards of our clients in the manufacturing industry.About the RoleThe ideal candidate will have a minimum of 2 years experience in Quality Control or a...

Company OverviewSandi Crowther Recruitment is a renowned recruitment agency dedicated to connecting talented professionals with exciting opportunities in the retail industry.Salary and BenefitsWe offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience, along with a comprehensive benefits package that includes medical,...

Company OverviewFouche & Co Recruitment is a leading recruitment agency that understands the importance of quality control in various industries. Our clients trust us to find top talent for their teams. Job DescriptionWe are currently seeking a Quality Control Administrator to join our client’s team. As a Quality Control Administrator, you will be...

Job SummaryAs the Quality Control Administrator at Fouche & Co Recruitment, you will be responsible for managing and overseeing the flow of documentation to ensure our quality standards meet customer requirements. You will work closely with the production and quality teams to handle essential tasks like managing colour standards, certificates of conformance,...

Job Description:As the Quality Control Administrator, you will oversee the management and documentation of quality standards, ensuring they meet customer requirements.Key responsibilities include managing colour standards, creating and managing Certificates of Conformance, conducting internal food-safe audits, and maintaining system documentation for audits...

Company OverviewiKhokha is a high-growth company that offers competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.

Job SummaryThe Quality Control Administrator will be responsible for managing and overseeing the flow of documentation and ensuring our quality standards meet customer requirements.Key ResponsibilitiesManage and maintain colour standards according to schedule.Create and manage Certificates of Conformance (COC) and ensure accuracy in technical...

Job Title: Resident Engineer - Construction Monitoring and Quality ManagementRole Summary:As a Resident Engineer, you will be responsible for monitoring construction activities and ensuring that projects remain within budget and comply with specifications. You will work closely with the Contracts Engineer to coordinate sub-consultants, report progress, and...

Are you a seasoned sales professional looking for a new challenge? We are seeking a highly motivated and experienced Sales Team Leader to join our team at Customer Experience People SA Ltd.About the RoleAs a Sales Team Leader, you will be responsible for leading and mentoring a team of 15 advisers to achieve outstanding levels of quality, sales, and...

We are seeking a highly motivated and experienced Sales Team Leader to join our Award-winning Call Centre in KZN. As a Team Leader, you will be responsible for managing a team of sales professionals, ensuring they meet their targets, adhere to company policies, and provide exceptional customer service.About the RoleThis is an excellent opportunity for...

Job SummaryAs a key member of the Motus Corporation team, the Workshop Foreman Team Lead will be responsible for coordinating and planning daily team tasks in the Repairs, Servicing and Support Services function. This role involves the execution of pre-defined objectives as per agreed OEM standard operating procedures.Key ResponsibilitiesCoordinate and plan...