Quality Assurance Team Leader

Job Title: Quality Assurance Team LeaderTalksure is seeking a highly skilled Quality Assurance Team Leader to oversee and manage the day-to-day operations of a Quality Assurance team.Main Responsibilities:Ensure customer satisfaction through monitoring agent interaction with the customer.Collate and distribute reports.Liaise with sales departments.Analyse...

At Talksure, we are seeking a highly skilled Quality Assurance Team Leader to oversee the day-to-day operations of our Quality Assurance team.Main Responsibilities:To ensure customer satisfaction through monitoring agent interactions with customers.Key Accountabilities:• Collate and distribute reports to relevant stakeholders• Liaise with sales...

Job Title: Quality Assurance Team LeaderTalksure is seeking a highly skilled Quality Assurance Team Leader to oversee and manage the day-to-day operations of our Quality Assurance team.Main Responsibilities:To ensure customer satisfaction through monitoring agent interaction with the customer.Collate and distribute reports to stakeholders.Liaise with sales...

Quality Assurance SpecialistAt iKhokha, we're seeking a skilled Quality Assurance Specialist to drive quality and efficiency in our Inbound Sales Team. As a Quality Assurance Specialist, you'll be responsible for monitoring and auditing calls to ensure that client interactions and sales approaches align with company standards, excellent sales practices, and...

Job SummaryWe are seeking a seasoned Senior Quality Assurance Manager to oversee the quality of interactions with our Inbound Sales Team. The ideal candidate will possess a keen eye for detail, strong analytical skills, and experience in driving sales success.About iKhokhaiKhokha is a leading provider of innovative payment solutions. We are committed to...

Quality Assurance Specialist Job DescriptioniKhokha is seeking a Quality Assurance Specialist to join our Retentions team. As a Quality Assurance Specialist, you will be responsible for ensuring that our customer service teams deliver top-notch service and meet industry regulations.Key Responsibilities:Perform call monitoring on calls within the Support,...

Talksure is seeking a highly skilled Senior Quality Assurance Operations Manager to lead our Quality Assurance team.Main Purpose of the RoleOversee and manage the day-to-day operations of a Quality Assurance team, ensuring effective monitoring and evaluation of agents on a regular basis.Duties and ResponsibilitiesTo ensure customer satisfaction through...

Company OverviewiKhokha is a fast-paced FinTech company looking for a Quality Assurance Lead to join our team.

At Fouche & Co Recruitment, we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. In this role, you will play a crucial part in maintaining and overseeing the quality standards of our clients in the manufacturing industry.About the RoleThe ideal candidate will have a minimum of 2 years experience in Quality Control or a...

Job Title: Outbound Sales Team LeaderWe are seeking a highly motivated and experienced Team Leader to join our Award-winning Call Centre in KZN. As a Team Leader, you will be responsible for managing a team of sales professionals and driving them to achieve exceptional results.Key Responsibilities:Manage a team of sales professionals to achieve sales targets...

Talksure SA is growing and we are on the hunt for exceptional leaders to join our team. At Talksure, we pride ourselves on being people-focused and growth-orientated. We thrive on seeing our teams earn, learn, and grow. We are looking for junior leaders who are people-centric, passionate, and positive.The ideal candidate will have 2+ years of experience...

Company OverviewFouche & Co Recruitment is a leading recruitment agency that understands the importance of quality control in various industries. Our clients trust us to find top talent for their teams. Job DescriptionWe are currently seeking a Quality Control Administrator to join our client’s team. As a Quality Control Administrator, you will be...

Are you a seasoned sales professional looking for a new challenge? We are seeking a highly motivated and experienced Sales Team Leader to join our team at Customer Experience People SA Ltd.About the RoleAs a Sales Team Leader, you will be responsible for leading and mentoring a team of 15 advisers to achieve outstanding levels of quality, sales, and...

Job SummaryAs the Quality Control Administrator at Fouche & Co Recruitment, you will be responsible for managing and overseeing the flow of documentation to ensure our quality standards meet customer requirements. You will work closely with the production and quality teams to handle essential tasks like managing colour standards, certificates of conformance,...

We are seeking a seasoned Team Leader to manage a high-performing team at Talksure, an award-winning Call Centre in KZN.Key ResponsibilitiesThe ideal candidate will effectively oversee team attendance, ensure meeting targets, and manage timekeeping, talk time, productivity, compliance, and attrition.RequirementsAt least 1 year of experience as a Team Leader...

Job Description:As the Quality Control Administrator, you will oversee the management and documentation of quality standards, ensuring they meet customer requirements.Key responsibilities include managing colour standards, creating and managing Certificates of Conformance, conducting internal food-safe audits, and maintaining system documentation for audits...

Talksure is seeking a talented Sales Leadership Position to join our team. As a people-focused and growth-oriented company, we thrive on seeing our teams earn, learn, and grow.We are looking for a Junior leader who is passionate, positive, and people-centric. Key responsibilities include:Leading a team of outbound sales agentsCoaching individuals and...

Talksure is a dynamic company that prioritizes people-focused growth. We are seeking exceptional leaders to join our team.As a leader at Talksure, you will be part of a positive and passionate environment where teams thrive on learning, earning, and growing.To excel in this role, you will need:A minimum of 2 years of experience leading a team of outbound...

Talksure SA is a growth-oriented company that values people-focused leadership. We're seeking a Junior Sales Team Leader who is passionate, positive, and people-centric.The ideal candidate will have:2+ years of experience leading a team of outbound sales agentsMatric or equivalent qualificationExceptional people skills and coaching abilitiesAbility to retain...

Talksure SA is a growth-oriented company that prides itself on being people-focused. We are seeking a Junior leader who is passionate and positive, with exceptional people skills and vast experience in coaching individuals and teams.The ideal candidate will have:2 years + leading a team of outbound sales agentsMatric or equivalentExceptional people...