Experienced Portfolio Management Specialist

1 month ago


Port Elizabeth, Eastern Cape, South Africa Telebest Full time

Position Overview:

We are seeking a highly skilled and experienced Senior Portfolio Manager to oversee our facilities and property management operations. The ideal candidate will possess a strong background in managing complex portfolios and ensuring optimal performance across various service providers.

Key Requirements:

  • Matriculation (Senior Certificate)
  • National Diploma or Degree in Facilities Management, Property Management, Project Management, Operations Management, or a related field
  • Valid South African Driver's License
  • A minimum of 8 years of relevant experience in Facilities Management, Customer Relationship Management, Property Management, and Financial Management
  • Proficiency in MS Word, MS Excel, MS PowerPoint, MS Project, and MS Outlook (Intermediate skill level); knowledge of SAP is advantageous
  • Familiarity with the OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law, and Contractual Law

Key Performance Areas (KPAs):

  • Oversee and manage back-to-back Service Level Agreements (SLAs) with suppliers and contractors
  • Evaluate the performance of service providers (contractors) and implement corrective measures for any deviations from the SLAs
  • Lead and manage teams effectively
  • Foster strong customer relationships
  • Implement risk management strategies
  • Ensure that quality systems outlined in the Project Agreement are consistently applied and monitored for both technical and soft facilities management services
  • Guarantee compliance with contractual obligations and the company's authorization protocols
  • Analyze and report on monthly variance reports
  • Adhere to Quality, Environmental, and Health & Safety Standards


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