Housekeeping Executive
2 weeks ago
Key Responsibilities:
- Supervise and manage housekeeping staff, providing guidance and support to maintain exceptional service standards.
- Develop and implement housekeeping procedures and standards to ensure a pristine environment.
- Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure high standards are met.
- Coordinate laundry and inventory management for linens and cleaning supplies to optimize efficiency.
- Address guest inquiries and concerns promptly and professionally, providing a high level of customer satisfaction.
- Collaborate with other departments to enhance the overall guest experience and drive business growth.
Requirements:
- Previous experience in a housekeeping management role, preferably in a luxury hotel or lodge setting.
- Strong leadership and organizational skills to manage a team effectively.
- Excellent attention to detail and a commitment to high standards to ensure exceptional service delivery.
- Ability to work flexible hours, including weekends and holidays, to meet business needs.
- Strong communication skills and a guest-focused attitude to provide exceptional customer service.
- Knowledge of health and safety regulations related to housekeeping to ensure a safe working environment.
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