Commercial Underwriter

1 month ago


Sandton, South Africa HR Options Full time
Job Title: Commercial Underwriter

We are seeking a highly skilled Commercial Underwriter to join our team at HR Options. As a Commercial Underwriter, you will be responsible for maintaining commercial underwriting standards and providing quality client service.

Key Responsibilities:
  • Policy Issuance: Issue new policies, renewals, and endorsements on the CIMS3 System.
  • Quote Preparation: Prepare new business quotes.
  • Underwriting: Underwrite in accordance with standards, policies, and procedures.
  • Business Development: Support sales team in acquiring and retaining profitable business.
  • Administration: Attend to administration and written communication.
  • Documentation: Ensure that all documentation is processed accurately and correctly.
  • Renewal Management: Negotiate renewal terms and prepare renewal documentation.
  • Query Resolution: Ensure queries are resolved as per company standards.
Service Delivery:
  • Customer Satisfaction: Maintain service, quality, and desired outputs within a specific functional process.
  • Escalated Queries: Resolve escalated customer queries and complaints.
  • Operational Planning: Develop work routines in line with operational plans/schedules.
People Practices:
  • Culture Alignment: Align own behavior with the organization culture and values.
  • Knowledge Sharing: Share and transfer product, process, and systems knowledge to colleagues.
Continuous Improvement:
  • Process Improvement: Identify and recommend areas/ways to improve processes.

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