Commercial Risk Underwriter Specialist

3 weeks ago


Sandton, South Africa HR Options Full time

Job Overview:

HR Options is seeking a highly skilled Commercial Risk Underwriter Specialist to join our team. The ideal candidate will have a strong background in commercial underwriting and a proven track record of delivering high-quality results.

Salary:

The salary for this position is estimated to be around R550,000 per annum, depending on experience and qualifications.

Job Description:

The Commercial Risk Underwriter Specialist will be responsible for maintaining commercial underwriting standards and providing quality client service. This will include:

  • Issuing new policies, renewals and endorsements on the CIMS3 System
  • Preparing new business quotes
  • Underwriting in accordance with standards, policies and procedures
  • Supporting the sales team in acquiring and retaining profitable business
  • Attending to administration and written communication
  • Ensuring that all documentation is processed accurately and correctly
  • Ensuring documentation is checked and authorised if appropriate prior to dispatch
  • Ensuring queries are resolved as per company standards
  • Negotiating renewal terms and preparing the renewal documentation
  • Ensuring renewal reviews are completed timeously
  • Ensuring retentions are calculated
  • Requesting, monitoring and survey requirements as per laid down procedures
  • Correcting unprofitable policies
  • Ensuring policies are not overexposed
  • Checking policies before sending to clients
  • Maintaining effective people practices and ensuring service delivery to customer satisfaction

Service Delivery:

The Commercial Risk Underwriter Specialist will be responsible for ensuring service delivery to customer satisfaction. This will include:

  • Maintaining service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards
  • Resolving escalated customer queries and complaints and providing feedback to customers on matters resolved
  • Developing work routines in line with operational plans/schedules in order to manage achievement of service delivery goals
  • Sharing knowledge on, and participating in the creation of new standards, control systems and procedures to maintain service delivery

Continuous Improvement:

  • Ensuring adherence to organisational policies, practices and procedures
  • Identifying and recommending areas/ways to improve processes

Benefits:

The successful candidate will enjoy a range of benefits, including a competitive salary, comprehensive training and development opportunities, and a dynamic and supportive work environment.

Required Skills and Qualifications:

The ideal candidate will have:

  • A minimum of three years relevant commercial experience
  • A Matric, NQF 5 in Short-Term insurance, Regulatory Exam Level 1
  • DOFA confirmation from FSB
  • Cardinal 360 system experience (will be an advantage)

Others:

HR Options is an equal opportunities employer and welcomes applications from all qualified candidates. Please note that only shortlisted candidates will be contacted for an interview.



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