Dining Service Coordinator
6 days ago
We are seeking a highly skilled and experienced individual to join our team as a Dining Service Coordinator. This is a fantastic opportunity to work in a fast-paced environment where you will be responsible for ensuring that our guests have an exceptional dining experience.
Key Responsibilities:
- Greet and welcome guests with a warm and professional demeanor, creating a positive first impression of our establishment.
- Manage reservations and seating arrangements efficiently, optimizing the flow of the dining area to ensure seamless service.
- Take orders accurately and deliver food and beverages promptly, maintaining high levels of customer satisfaction.
- Provide menu recommendations and assist with special dietary requirements, showcasing your knowledge of our offerings and attention to detail.
- Address customer inquiries and resolve any issues promptly, demonstrating excellent problem-solving skills and a commitment to delivering exceptional service.
- Maintain the cleanliness and organization of the dining area, upholding the highest standards of hygiene and presentation.
- Process payments securely and handle cash or card transactions efficiently, adhering to established protocols and procedures.
- Collaborate with kitchen and bar staff to ensure smooth operations, communicating effectively to meet the needs of our guests.
Requirements:
- Previous experience in a customer-facing role is highly desirable, with a proven track record of delivering excellent service.
- Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
- Ability to multitask and work effectively in a fast-paced environment, remaining calm under pressure and adapting to changing circumstances.
- Friendly and professional attitude, with a passion for delivering exceptional service and exceeding guest expectations.
- Availability to work evenings, weekends, and holidays as needed, demonstrating flexibility and a commitment to meeting the needs of our guests.
Compensation: We offer a competitive salary range of R150,000 - R200,000 per annum, depending on experience, plus benefits and opportunities for growth and development.
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