Customer Experience Coordinator
1 month ago
Job Description:
beBee Professionals is seeking a skilled Client Services Analyst to provide technical support to our clients. The successful candidate will be responsible for handling customer inquiries in a timely and professional manner.
The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support. They should also possess excellent communication and problem-solving skills, and be able to work independently and as part of a team.
Key Responsibilities:
- Provide technical support to clients
- Troubleshoot technical issues and provide solutions
- Document customer interactions and provide feedback to management
- Assist with the development and implementation of customer service policies
- Identify areas for improvement in customer service processes
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