Customer Experience Coordinator

1 month ago


East London, Eastern Cape, South Africa beBee Professionals Full time

Job Description:

beBee Professionals is seeking a skilled Client Services Analyst to provide technical support to our clients. The successful candidate will be responsible for handling customer inquiries in a timely and professional manner.

The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support. They should also possess excellent communication and problem-solving skills, and be able to work independently and as part of a team.

Key Responsibilities:

  • Provide technical support to clients
  • Troubleshoot technical issues and provide solutions
  • Document customer interactions and provide feedback to management
  • Assist with the development and implementation of customer service policies
  • Identify areas for improvement in customer service processes


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