German Speaking Quality Assurance Specialist

3 weeks ago

Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

{"Job Type": "Full-time/Permanent", "Location": "Cape Town", "Workplace": "Hybrid", "Job Description": "At Black Pen Recruitment, we are seeking a highly skilled German Speaking Quality Assurance Specialist to join our team. As a Quality Assurance Professional, you will be responsible for ensuring the quality of our products and services, with a focus on German language content.

Responsibilities:

* Conduct quality assurance audits to ensure adherence to established standards and processes.
* Review and assess German language content for accuracy, consistency, and quality.
* Collaborate with cross-functional teams to develop and refine QA processes and best practices.
* Provide feedback to team members on quality-related issues and improvement areas.
* Investigate and resolve any quality-related complaints or issues from customers.
* Ensure compliance with internal and external regulatory requirements.
* Regularly participate in calibration sessions to ensure consistent quality standards are applied.
* Actively contribute to continuous improvement initiatives within the QA team.
* Maintain detailed records of audits, feedback, and corrective actions.
* Work closely with stakeholders to understand business requirements and deliver high-quality outcomes.

Requirements:

* Fluency in German proficiency
* Previous experience in a Quality Assurance role or similar, preferably in a technology or customer-focused environment.
* Strong understanding of QA methodologies, tools, and processes.
* Exceptional attention to detail and analytical skills to identify and resolve issues.
* Excellent communication and feedback skills with the ability to engage effectively with cross-functional teams.
* Ability to prioritize tasks and meet deadlines in a fast-paced environment.
* A problem-solving mindset with a focus on continuous improvement.
* Experience working in a dynamic, digitally-enabled workplace is a plus.
* Knowledge of industry standards in customer service and technology solutions

If you are a motivated and detail-oriented individual with a passion for quality assurance and German language skills, we encourage you to apply for this exciting opportunity.

Please note that this job is not suitable for remote work.

We look forward to hearing from you"}

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