German Speaking Quality Assurance Specialist

2 days ago


Cape Town, Western Cape, South Africa Black Pen Recruitment Full time
About the Role

We are seeking a highly skilled German Speaking Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.

Key Responsibilities
  • Conduct quality assurance audits to ensure adherence to established standards and processes.
  • Review and assess German language content for accuracy, consistency, and quality.
  • Collaborate with cross-functional teams to develop and refine QA processes and best practices.
  • Provide feedback to team members on quality-related issues and improvement areas.
  • Investigate and resolve any quality-related complaints or issues from customers.
  • Ensure compliance with internal and external regulatory requirements.
  • Regularly participate in calibration sessions to ensure consistent quality standards are applied.
  • Actively contribute to continuous improvement initiatives within the QA team.
  • Maintain detailed records of audits, feedback, and corrective actions.
  • Work closely with stakeholders to understand business requirements and deliver high-quality outcomes.
Requirements
  • Fluency in German proficiency.
  • Previous experience in a Quality Assurance role or similar, preferably in a technology or customer-focused environment.
  • Strong understanding of QA methodologies, tools, and processes.
  • Exceptional attention to detail and analytical skills to identify and resolve issues.
  • Excellent communication and feedback skills with the ability to engage effectively with cross-functional teams.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • A problem-solving mindset with a focus on continuous improvement.
  • Experience working in a dynamic, digitally-enabled workplace is a plus.
  • Knowledge of industry standards in customer service and technology solutions.
What We Offer

We offer a dynamic and inclusive work environment, opportunities for growth and development, and a competitive salary and benefits package.

Remote Work: No



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