German Speaking Quality Assurance Specialist
2 days ago
We are seeking a highly skilled German Speaking Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.
Key Responsibilities- Conduct quality assurance audits to ensure adherence to established standards and processes.
- Review and assess German language content for accuracy, consistency, and quality.
- Collaborate with cross-functional teams to develop and refine QA processes and best practices.
- Provide feedback to team members on quality-related issues and improvement areas.
- Investigate and resolve any quality-related complaints or issues from customers.
- Ensure compliance with internal and external regulatory requirements.
- Regularly participate in calibration sessions to ensure consistent quality standards are applied.
- Actively contribute to continuous improvement initiatives within the QA team.
- Maintain detailed records of audits, feedback, and corrective actions.
- Work closely with stakeholders to understand business requirements and deliver high-quality outcomes.
- Fluency in German proficiency.
- Previous experience in a Quality Assurance role or similar, preferably in a technology or customer-focused environment.
- Strong understanding of QA methodologies, tools, and processes.
- Exceptional attention to detail and analytical skills to identify and resolve issues.
- Excellent communication and feedback skills with the ability to engage effectively with cross-functional teams.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- A problem-solving mindset with a focus on continuous improvement.
- Experience working in a dynamic, digitally-enabled workplace is a plus.
- Knowledge of industry standards in customer service and technology solutions.
We offer a dynamic and inclusive work environment, opportunities for growth and development, and a competitive salary and benefits package.
Remote Work: No
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