Donor Registry Coordinator
2 months ago
Pillango Placements is seeking a highly skilled and detail-oriented Donor Registry Coordinator to join our team.
Key Responsibilities:- Screen and categorize incoming requests from South African Transplant Centers and Registry Search Coordinators.
- Enter new search requests into the Hap-E Search software if the Transplant Center is not enabled.
- Relay information about ongoing searches to the relevant registry coordinators.
- Support transplant center coordinators with special requests or missing information.
- Obtain and document invoicing information where applicable.
- Provide pro forma invoices to obtain medical aid authorization.
- Ensure medical aid authorization is obtained before donor workup or activation requests.
- Facilitate workup communication between the international registry and relevant parties, ensuring updates throughout the process.
- Request and obtain import/export permits and customs clearance as required.
- Organize courier services if not provided by the international registry.
- Assist with cryopreservation requests and ensure adequate handling of unused products.
- Follow up after transplantation to assess customer satisfaction.
- Collect and report information related to serious adverse events if necessary.
- Support new users with registration and provide training on the registry software.
- Assist with donor center activities, including arranging free family typing and resolving any complaints.
- Assist in creating and maintaining departmental procedures, ensuring compliance with all relevant regulations.
- Engage in quality assurance, service improvement projects, and regular supervision with the Head of Medical.
- Stay informed of developments in stem cell donation and comply with health, safety, confidentiality, and data protection policies.
Salary Disclaimer: The advertised salary range is merely a guideline to attract a range of potentially suitable candidates to the advertised position. It is the prerogative of the future employer to offer a candidate any market-related remuneration package in line with the candidate's qualifications, skills, and level of experience.
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Donor Registry Coordinator
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Johannesburg, Gauteng, South Africa Pillango Placements Full timeJob Title: Donor Registry CoordinatorPillango Placements is seeking a highly skilled and organized Donor Registry Coordinator to join our team. As a key member of our team, you will be responsible for coordinating donor searches, managing database systems, and ensuring compliance with regulatory requirements.Key Responsibilities:Screen and categorize...
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Donor Registry Coordinator
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Johannesburg, Gauteng, South Africa Pillango Placements Full timeJob Title: Donor Registry CoordinatorPillango Placements is seeking a highly skilled and experienced Donor Registry Coordinator to join our team. As a key member of our organization, you will be responsible for coordinating donor searches, managing database systems, and ensuring compliance with regulations.Key Responsibilities:Donor Search Coordination:...
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