Senior Manager, Solution Design Engineer

About the Role

The Senior Manager, Solution Design Engineer will be responsible for managing the Solution and Pricing department at DSV. This individual will work closely with the business Sales and Commercial developments, as well as the facility General Managers, to maintain and grow the DSV Solutions business.

The role requires the ability to work with Big Data, clean, analyze, interpret, and report back on large data sets. A good understanding of warehouse operations is necessary to calculate resource requirements and develop effective warehouse layout designs. The individual must be able to use the warehouse and resource design outputs to cost the operation for the client.

The Senior Manager, Solution Design Engineer will also be responsible for developing relationships with key suppliers, verifying all productivities used in costings, and conducting research to ensure productivities used are in line with industry standards.

Key Responsibilities

• 
  
• Engineered Solutions: Identify, analyze, and develop value-adding solutions for current and prospective clients;
  
• Analysis and Recommendations Data (analysis, comparison, sense checking, cleaning) Process (supporting business objectives, complete, relevant, error-proofed, measurable) Facilities (best practices, flow, flexibility, compliance)
  
• Costing Model – comprehensive understanding of the Solutions Costing Model
  
• All costing inputs to be signed off or supported by quotes,
  
• Effective use of programs like AutoCAD, MS Visio and Power BI, etc to ensured detailed and accurate designs related input into the costing model.
  
• Good understanding of labour regulations (24hrs operations, shift allowance, shift patterns etc)
  
• Develop relationships with key suppliers (racking, packaging, sprinklers, MHE etc)
  
• Verify all productivities used in costings
  
• Conduct research to ensure productivities used are in line with industry standards
  
• Tools: Application of the following tools and/or methodologies as appropriate and when required: Material flow mapping Warehouse and layout design Qualitative flow measurement Manning requirements calculations Material handling equipment selection Storage density calculations Productivity calculations Work sampling Value stream mapping Problem Solving Warehouse Management Systems – knowledge of key functions and features of systems used by DSV in support of solutions development and implementations. Detailed understanding of cost implications and correct allocation of related costs when completing costing models. Business cases/feasibility studies – develop as required depending on financial investment required and risk profile. Tools and aspects to consider include ROI calculations, quantified value, opportunity for product improvements and future growth/revenue potential New product development – develop as required new products, tools and solutions that will enhance the Solutions business and ensure future growth. This can include but is not limited to e-commerce, collaborative niche products in Healthcare & Beauty sectors and industry solutions in Automotive. Client Relationship management – To develop and maintain sound client relationships based on competence, respect and trust Sales Support – Assist with the technical and financial selling to the client with the development and documenting of proposals, response to tenders, RFQs and RFPs Operation Review – Evaluate operation against proposed solutions in terms of – Solution and Operations review (volumes, resource, MHE, process etc) Commercial (revenue, cost, etc)
  

Requirements

• 
  
• Minimum of 3 years' experience in a similar role or environment preferable. AND Own vehicle with driver's license required.
  
• Advanced Excel;
  
• Detail oriented, high work rate, quality of work and time management to meet deadlines.
  
• Good people skills required
  

Benefits

• 
  
• Experience in Warehouse Design and Costing/Pricing for RFQ's and existing clients
  
• Data Cleaning & Analytics
  
• Sound knowledge of engineering economics and fundamental accounting principles
  
• Experience in automation and mechanisation with warehouse environment.
  
• Customer service/ relations experience
  
• Project management skills and experience
  
• Innovative
  
• Team involvement
  
• Leadership ability
  

Main Purpose of the Role

The Senior Manager Solutions Design Engineer will manage the Solution and Pricing department and will work closely with the business Sales and Commercial developments together with the facility General Managers to maintain and growth the DSV Solutions business. Business growth will be mainly through Request For Quotation (RFQ) and/or consultation with new and existing customers. The requirement is also to support General Managers to renew existing client at the end of their respective agreements.

The individual must be comfortable working with Big Data and clean, analyse, interpret and report back on large data sets. Have a good understanding of warehouse operations to calculate resource requirements and develop effective warehouse layout designs. Be able to use the warehouse and resource design outputs to cost the operation for the client. The costing entails liaising with key suppliers to obtain costs like racking, sprinklers, MHE and IT. equipment

MS Word and PowerPoint skills is required to package the final solutions and commercials for submission to the client.

The role is critical in the growth of the DSV Solution business units and requires attention to detail, time management and good people skill with internal and external clients.

Duties and Responsibilities

• 
  
• Engineered Solutions: Identify, analyse & develop value-adding solutions for current & prospective clients;
  
• Analysis and recommendations Data (analysis, comparison, sense checking, cleaning) Process (supporting business objectives, complete, relevant, error-proofed, measurable) Facilities (best practices, flow, flexibility, compliance)
  
• Costing Model – comprehensive understanding of the Solutions Costing Model
  
• All costing inputs to be signed off or supported by quotes,
  
• Effective use of programs like AutoCAD, MS Visio and Power BI, etc to ensured detailed and accurate designs related input into the costing model.
  
• Good understanding of labour regulations (24hrs operations, shift allowance, shift patterns etc)
  
• Develop relationships with key suppliers (racking, packaging, sprinklers, MHE etc)
  
• Verify all productivities used in costings
  
• Conduct research to ensure productivities used are in line with industry standards
  
• Tools: Application of the following tools and/or methodologies as appropriate and when required: Material flow mapping Warehouse and layout design Qualitative flow measurement Manning requirements calculations Material handling equipment selection Storage density calculations Productivity calculations Work sampling Value stream mapping Problem Solving Warehouse Management Systems – knowledge of key functions and features of systems used by DSV in support of solutions development and implementations. Detailed understanding of cost implications and correct allocation of related costs when completing costing models. Business cases/feasibility studies – develop as required depending on financial investment required and risk profile. Tools and aspects to consider include ROI calculations, quantified value, opportunity for product improvements and future growth/revenue potential New product development – develop as required new products, tools and solutions that will enhance the Solutions business and ensure future growth. This can include but is not limited to e-commerce, collaborative niche products in Healthcare & Beauty sectors and industry solutions in Automotive. Client Relationship management – To develop and maintain sound client relationships based on competence, respect and trust Sales Support – Assist with the technical and financial selling to the client with the development and documenting of proposals, response to tenders, RFQs and RFPs Operation Review – Evaluate operation against proposed solutions in terms of – Solution and Operations review (volumes, resource, MHE, process etc) Commercial (revenue, cost, etc)
  

Additional Job Information

• 
  
• Must work well in a team.
  
• Must show maturity level to work on his/her own with minimum supervision.
  
• Must show initiative and be motivated.
  
• Excellent communication skills both written and oral.
  
• Have good numeric skills.
  
• Work well under pressure and to a deadline.
  
• Work on multiple projects/RFQs with overlapping timelines.
  
• Punctuality and time management skills are critical.
  
• Available to work long hours when required and may be required to travel locally and internationally on occasion.