Sales and Customer Care Professional

2 months ago


Cape Town, Western Cape, South Africa E2E Staffing (PTY) LTD Full time
{"title": "Sales and Customer Care Position", "content": "Job Summary

We are seeking a highly skilled Sales and Customer Care professional to join our team at E2E Staffing (PTY) LTD. As a key member of our Sales and Customer Care Department, you will be responsible for conducting sales presentations, installing and training clients on our products and services, and providing exceptional customer service.

Key Responsibilities
  • Conduct sales presentations and install and train clients on our products and services
  • Provide exceptional customer service and ensure all interactions with clients are conducted in an efficient and professional manner
  • Increase the amount of transactions being processed by clients by selling the benefits of our systems
  • Perform all job functions in line with and according to the Standard Operating Procedures for the Sales and Customer Care Department
Requirements
  • Matric (Grade 12)
  • Able to communicate in English and Afrikaans (other official South African Languages an advantage)
  • Good working knowledge of Internet Browsers, MS Excel, and MS Outlook
  • 3-4 Years Customer Care Experience
  • BCom or similar Degree
  • Driver's License
Competencies
  • Excellent customer care abilities
  • Ability to sell and cross-sell products
  • Strong communication and feedback skills
  • Exceptional organizational skills
  • Strong administrative skills
  • Excellent training and facilitation abilities
  • PC hardware and operating systems (setup, troubleshooting, and operation)
Additional Information
  • Extensive travel (1 week local, 1 week out of town as a guideline)
  • Lot of analysis to be performed via Excel, therefore intermediate to advanced skills required in this regard
  • All planning and appointments are booked through a Planning Coordinator and therefore the ability to work as a team is essential
  • Good understanding of how credit is granted and managed is an advantage
  • Highly energetic individual who prefers working "on the road" as opposed to an office environment
", "lang_code": "en-US"}

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