Security Services Call Centre Representative

2 months ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

We are seeking a skilled professional to join our international team as a Security Services Call Centre Representative. As a key member of our Africa Call Centre team, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:

- Client Interaction: You will be the primary point of contact for clients, responding to their inquiries and resolving any issues in a timely and professional manner.

- Technical Support: You will provide technical assistance to clients, including remote installation and troubleshooting of client products, particularly IP cameras.

- Software Support: You will assist clients with software updates and guide them in connecting their products with our mobile application for seamless integration.

Requirements:

- Matric qualification.
- 2 to 5 years of working experience in a security service company.
- Knowledge of IPV address 4 and 6, subnetting, porting, mapping, and routing.
- Excellent English communication skills.
- Strong customer service and telephone etiquette, with previous experience in a customer care or call centre role being advantageous.
- High levels of energy and enthusiasm.
- Proficiency in computer literacy.



  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We're seeking a skilled professional to join our international CCTV client on a 3-month contract in Bramley. As a Call Centre Agent, you'll be responsible for attending to clients over the phone, serving as a vital part of our Africa call centre team.Key Responsibilities:- Client Interaction: Provide exceptional customer service to clients, addressing their...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    We are seeking a skilled Customer Service Representative to join our team at Recruitment Dynamix. As a Customer Service Representative - Call Centre Specialist, you will be responsible for:Key Responsibilities:Monitors calls for accuracy and data capture.Updates CRM and maintains accurate customer records.Handles customer calls, responding to queries and...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Call Centre Agent Security ServicesWe are seeking a skilled Call Centre Agent to join our international CCTV client on a 3-month contract in Bramley. As a key member of our Africa call Centre team, you will be responsible for attending to clients over the phone, providing exceptional customer service and support.Key Responsibilities:Client...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Key ResponsibilitiesWe are seeking a highly motivated and results-driven individual to join our team as a Top Performer Call Centre Representative.Key responsibilities include:Reaching more than 4 hours of talk time dailyExceeding 8 hours of system time dailyCross-selling medical and funeral productsMeeting or exceeding net sales targetsProviding excellent...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Key ResponsibilitiesWe are seeking a highly motivated and results-driven individual to join our team as a Top Performer Call Centre Representative.Key responsibilities include:Reaching more than 4 hours of talk time dailyExceeding 8 hours of system time dailyCross-selling medical and funeral productsMeeting or exceeding net sales targets of 30-120Providing...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Are you a skilled professional looking for a new challenge in the security services industry? We're seeking a talented individual to join our team as a Call Centre Agent - Security Services on a 3-month contract in Bramley.Key Responsibilities:- Provide exceptional client interaction and support via phone, ensuring timely resolution of product issues.-...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Summary:Isilumko Staffing is seeking a highly skilled and experienced Top Performer Call Centre Representative to join our team. As a Top Performer Call Centre Representative, you will be responsible for selling insurance products to clients and meeting sales targets.Key Responsibilities:Utilize strong communication and negotiation skills to sell...


  • Johannesburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title: Assistant Call Centre ManagerWe are seeking a highly skilled and experienced Assistant Call Centre Manager to join our team at iSON Xperiences. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring the smooth operation of our contact centre.Key Responsibilities:Lead a...


  • Johannesburg, Gauteng, South Africa FirstRand Life Assurance Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Call Centre team at FNB Life Assurance Ltd. As a Call Centre Agent, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Johannesburg, Gauteng, South Africa iSON Xperiences Full time

    Job Title: Assistant Call Centre ManagerWe are seeking a highly skilled and experienced Assistant Call Centre Manager to join our team at iSON Xperiences. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring the smooth operation of our contact centre.Key Responsibilities:Lead a...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job DescriptionWe are seeking a highly motivated and results-driven individual to join our team as a Top Performer Call Centre Representative.Key Responsibilities:Reach more than 4 hours of talk time dailyExceed 8 hours of system time dailyCross sell medical and funeral productsMeet or exceed net sales targetsHandle objections effectivelyEnsure a clear...


  • Johannesburg, Gauteng, South Africa FirstRand Life Assurance Ltd Full time

    About the RoleThe Call Centre Agent will be responsible for handling incoming and outgoing customer calls, electronic communications, and queries in accordance with standard operating procedures to ensure customer satisfaction and business objectives are met.Key ResponsibilitiesContribute to a culture of service excellence by building positive relationships...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Job Summary:We are seeking a highly skilled and experienced Call Centre Sales Representative to join our team at Isilumko Staffing. As a Top Performer Call Centre, we require an individual with a proven track record of success in sales and customer service.Key Responsibilities:Provide exceptional customer service and sales support to clientsMeet and exceed...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking an exceptional Call Centre Sales Representative to join our team at Isilumko Staffing. The ideal candidate will have a proven track record of success in call centre sales, with a minimum of 1 year and 6 months' experience in a similar role. A RE 5 certificate is a plus, but not a requirement. The successful candidate will be responsible for...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies Full time

    Customer Service RepresentativeAt Advanced Call Center Technologies, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the voice of our company, providing exceptional service to our customers through positive interactions.Key Responsibilities:Respond to customer...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies Full time

    Customer Service RepresentativeAt Advanced Call Center Technologies, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional...

  • Call Centre Manager

    5 days ago


    Johannesburg, Gauteng, South Africa Nedbank Full time

    Job Requisition and Talent Acquisition Specialist contactREQ: 136725Role: Team: Service Centre X2Job Family: Sales And ServicesCareer Stream: Call Centre (Service)Leadership Pipeline: Manage OthersJob Purpose: To manage and lead call centre agents to enable them to achieve their deliverables in line with Nedbank strategy.Key Responsibilities:Measure quality...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Chinese Speaking Call Centre Agent OpportunityWe are seeking a highly skilled Chinese speaking Call Centre Agent to join our team at Isilumko Staffing in Johannesburg. This is a permanent position that requires a strong track record of customer service and a passion for delivering exceptional guest experiences.Key Responsibilities:Provide exceptional...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are seeking a skilled Customer Service Representative to handle inbound calls for our financial services division. As the first point of contact for clients, you will provide professional and efficient assistance with queries related to our financial products and services.Key Responsibilities:Handle inbound calls from clients regarding financial products,...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Title: Japanese Speaking Call Centre AgentA well-established hospitality client is seeking a highly skilled Japanese speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.Key Responsibilities:Responsible for delivering exceptional customer service to guests via various communication channels.Engage with clients on a national...