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Senior Claims Manager
2 months ago
We are seeking a highly skilled and experienced Senior Claims Manager to join our team at Salt Employee Benefits. As a Senior Claims Manager, you will be responsible for leading our claims administration function and ensuring that all claims are processed efficiently and effectively.
Key Responsibilities:- Manage a team of claims administrators to ensure that all claims are processed in a timely and accurate manner.
- Develop and implement processes and procedures to improve the efficiency and effectiveness of the claims administration function.
- Work closely with the Head of Administration to ensure that all claims are processed in accordance with company policies and procedures.
- Ensure that all claims are handled in a fair and transparent manner, and that all stakeholders are kept informed of the progress of their claims.
- Develop and maintain relationships with key stakeholders, including clients, employers, and service providers.
- Ensure that all claims are processed in accordance with relevant legislation and regulatory requirements.
- Relevant BCom or Bachelor's degree.
- 15 years' experience in Financial Services, with at least 10 years in Senior Managerial positions.
- Employee Benefit Administration experience.
- Employee Benefit Accounting experience.
- Higher Certificate in Business Studies / Retirement Funds.
- Matric.
- Excel.
- Communication (Written and Verbal).
- English (Business writing and email etiquette).
- Stakeholder management (CRM).
- Industry knowledge and experience.
- Accuracy and attention to detail.
- Judgement and Decision Making.
- Working under pressure And Deadline driven.
- Organizational skills / Planning and prioritizing.
- Interpersonal skills.
- Settings goals.
- Cross team collaboration.
- Innovation.
- Management of time.
- Ensure adherence to all organizational objectives.
- Devote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.
- Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.
- Any other duties as determined by the business needs and to participate in all organizational events as required.