Service Sales Specialist

4 weeks ago


Johannesburg, Gauteng, South Africa The Hiring House Full time
Job Overview

We are seeking a skilled Sales Engineer for Service Solutions to join our team at The Hiring House. This is a key role in driving the growth of our Power Technique Service business.

The ideal candidate will be a highly motivated individual with a strong background in sales and customer relationships, able to cultivate and enhance customer relationships and drive sales growth.

  • Main Responsibilities:
  • To prepare Part, Service and Repair quotations for Customers
  • To ensure that sales targets, GP and Market contribution for both service operations and part sales are met
  • To drive customer satisfaction by facilitating prompt and efficient service
  • To grow the Power Technique Service business by improving the 1:1 Ratio and increasing customer share
  • To maintain and increase customer share by conducting regular customer visits
  • To prepare monthly reports of activities and statistics of quotations vs. order received
  • To monitor and report on competitors and pirate activity
  • To develop and maintain a thorough understanding of the company's products, competitor offerings, and market share
  • To stay current with technical and product training
  • To analyze and report on competitors pricing structures and any changes
  • To involve in tenders, quotations and proposals
  • To support the collection process for overdue accounts from sales
  • To perform any functions or duties as required

Requirements:

  • Minimum of five years experience in retail and after-sales business
  • Proven ability to cultivate and enhance customer relationships
  • Strong planning and organizational abilities
  • Capability to turn quotations into successful sales
  • Valid drivers license and passport
  • Computer literate with majority of work relating to AC SAP systems
  • Strong time management and organizational skills
  • Exceptional interpersonal and communication abilities
  • Highly self-motivated with a proven ability to work independently
  • Willingness to travel frequently and spend extended periods away from home


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