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Service Coordinator Expert

1 week ago

Johannesburg, Gauteng, South Africa Empact Group Full time
Job Overview

Empact Group is seeking a skilled Service Coordinator Expert to join our team. As a key member of our organization, you will play a vital role in ensuring the smooth delivery of services.

The successful candidate will be responsible for coordinating service appointments, allocating resources efficiently, and monitoring service progress to ensure adherence to timelines and quality standards.

  1. Scheduling and Resource Allocation:
  • Schedule service appointments and allocate resources effectively.
  • Monitor service progress to ensure timely completion.
Responsibilities
  1. Client Communication:
  • Act as the primary point of contact for clients, providing regular updates on service status.
  • Address client inquiries, concerns, or escalations promptly and professionally.
Requirements
  • Proven experience as a Service Coordinator or in a similar role.
  • Strong organizational and multitasking skills.
  • Excellent communication abilities.
  • Ability to work well under pressure and meet deadlines.