Senior Reverse Logistics Coordinator

1 day ago


Randburg, Gauteng, South Africa iSON Xperiences Full time

About the Role:

The Senior Reverse Logistics Coordinator is a critical position at iSON Xperiences, responsible for overseeing the return of products to our manufacturing department. This role plays a vital part in ensuring customer satisfaction while maintaining operational efficiency.

Key Responsibilities Include:

  • Vetting and processing daily requests for returns on a 24-hour turnaround time.
  • Managing approved Out-of-Box Fixes (OBFs) on a daily basis.
  • Arranging collections with third-party logistics providers for approved units processed through Enterprise Portal (EP).
  • Monitoring pending collections on a daily basis using the outstanding aging report.

About You:

We are seeking an organized and detail-oriented individual to fill this position. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in coordinating with various stakeholders, including manufacturers, customers, and internal departments.

What We Offer:

iSON Xperiences offers a competitive salary range of $60,000 - $80,000 per annum, depending on experience. This role provides opportunities for growth and development within our organization.



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