Senior Key Account Manager
2 months ago
We are seeking an experienced Senior Key Account Manager to join our team at DSV Solutions, specializing in the FMCG consumer health sector. As a key member of our business, you will be responsible for developing and maintaining long-term partnerships with our customers, driving business growth, and ensuring exceptional customer satisfaction.
Key Responsibilities- Customer Relationship Management
Develop and maintain strong relationships with key customer contacts, serving as a trusted business advisor and single point of contact.
Business DevelopmentWork with customers, operations, and commercial teams to deliver on business objectives, develop and implement business plans to meet and exceed goals, and drive operational performance improvements.
Market Analysis and InsightsInterpret data into actionable conclusions, develop meaningful insights for stakeholders, and translate customer requirements into actionable plans for operations.
Continuous ImprovementManage and drive innovation and continuous improvements initiatives, track and report on market trends, opportunities, and risks, and execute customer satisfaction surveys.
RequirementsTo be successful in this role, you will need:
- 5+ years of experience in the logistics industry, preferably in the FMCG sector.
- Strong negotiation and communication skills, with the ability to influence and persuade stakeholders.
- Experience in managing senior key accounts and developing business strategies.
- Proficiency in using MS Applications, especially Excel and PowerPoint.
- Familiarity with Enterprise Resource Planning (ERP) systems and supply chain management software.
DSV Solutions is a leading provider of logistics and supply chain solutions, dedicated to delivering exceptional customer service and driving business growth. We are committed to building long-term partnerships with our customers and investing in the development of our team members.
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Senior Key Account Manager
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Kempton Park, Gauteng, South Africa DSV Full timeAbout the RoleWe are seeking an experienced Senior Key Account Manager to join our team in the FMCG consumer health sector, based in South Africa, Johannesburg. The ideal candidate will have a deep understanding of consumer health supply chain logistics and extensive account management experience.Key ResponsibilitiesDevelop and maintain productive working...
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Kempton Park, Gauteng, South Africa DSV Full timeAbout the RoleAt DSV Solutions, we're seeking a seasoned Senior Key Account Manager to join our team in the FMCG consumer health sector, based in South Africa, Johannesburg. The ideal candidate will have a deep understanding of consumer health supply chain logistics and extensive account management experience.Key ResponsibilitiesDevelop and maintain...
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