Business Development Manager

4 weeks ago


Cape Town, Western Cape, South Africa Service Solutions Full time

Account Manager Role at Service Solutions

We are seeking a skilled Account Manager to join our team at Service Solutions. As an Account Manager, you will play a crucial role in maintaining and nurturing relationships with our valued clients.

Key Responsibilities:

  • Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues.
  • Conduct regular client visits to establish and maintain strong relationships.
  • Manage assigned accounts, addressing customer inquiries and resolving any issues or concerns.
  • Collaborate with internal teams to ensure seamless customer experience and effective account management.
  • Identify and pursue opportunities for upselling and cross-selling additional products or services to existing clients.
  • Proactively address any potential account risks and implement strategies to mitigate them.
  • Demonstrate self-motivation and drive to achieve targets and exceed expectations.
  • Possess a humble, friendly, and kind demeanor, creating a positive and welcoming atmosphere for clients and colleagues alike.

Requirements:

  • Previous experience in account management or a related customer-facing role is preferred.
  • Excellent communication and presentation skills, both verbal and written.
  • Proven ability to build and maintain strong relationships with clients.
  • A self-motivated individual with a positive attitude and strong interpersonal skills.
  • Demonstrated attention to detail and accuracy in managing client accounts and information.
  • Proficiency in using various software applications and tools for client management and reporting.

Service Solutions offers a competitive market-related salary and a dynamic work environment.



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