Senior Support Specialist Lead

Job Overview:The Lead Generation Group seeks a skilled professional to support our customer service efforts.In this role, you will be responsible for implementing process changes and collaborating with internal teams to drive business growth.Main Responsibilities:Process Change Management: Develop and implement processes to improve client satisfaction and...

Job SummaryWe are seeking a Senior Client Resolution Specialist to join our team at the Lead Generation Group. In this role, you will manage and resolve escalated client complaints and issues, ensuring a high level of customer satisfaction.You will develop and implement strategies to reduce the frequency of escalations and enhance overall client experience....

About the RoleThe Lead Generation Group is seeking an experienced Escalation Specialist Lead to join our team. In this critical role, you will be responsible for managing and resolving escalated client complaints and issues.You will develop and implement strategies to reduce the frequency of escalations and enhance overall client experience. This includes...

About the Role:As a Lead Customer Experience Specialist, you'll play a critical role in shaping the customer experience at Lead Generation Group. You'll lead and mentor our support team, driving them to deliver exceptional service and meet key performance indicators.You'll be responsible for optimizing support processes, implementing best practices, and...

Lead Generation SpecialistThis is an exciting opportunity to work with our Sales and Marketing Team as a Lead Generation Specialist at Lead Generation Group in Cape Town.You will play a crucial role in generating new business leads and contributing to the team's success.About the Job:We need someone who can develop and execute effective sales plans to drive...

**Company Profile**Aquarius Specialist Recruitment is a leading recruitment agency specializing in financial services placements. Our team of experts has extensive knowledge of the industry, ensuring that we match candidates with the best job opportunities.Job Description:**As an Investment Team Associate, you will play a critical role in supporting the...

About the Role:This is an exciting opportunity to join our Sales and Marketing Team as a Lead Generation Specialist. The successful candidate will be responsible for generating new business leads and supporting the sales team in achieving their targets.Responsibilities:Develop and execute sales strategies to achieve business goals.Research and identify new...

Senior Customer Advocacy RoleWe are seeking a highly skilled Senior Customer Advocate to join our team at the Lead Generation Group. In this role, you will be responsible for managing and resolving escalated client complaints and issues, as well as developing and implementing strategies to reduce the frequency of escalations and enhance overall client...

Escalations Resolution Specialist - Job DescriptionAt Lead Generation Group, we are looking for an experienced Escalations Resolution Specialist to join our team in Cape Town.The successful candidate will be responsible for managing and resolving client complaints and issues, particularly with clients based in the UK and USA.Main Duties:Resolve escalated...

At DigiOutsource, we are seeking a highly skilled Senior HRIS Specialist Lead to join our team. As a key member of our Human Resources department, you will be responsible for leading the implementation and maintenance of our Workday HRIS system.The ideal candidate will have extensive experience in managing large-scale ERP implementations, with a strong...

Customer Acquisition Team LeadJoin our dynamic Sales and Marketing Team as a Customer Acquisition Team Lead at Lead Generation Group in Cape Town.In this role, you will lead the charge in generating new business leads and driving team success.About the Opportunity:We are looking for a results-driven leader with expertise in developing and executing sales...

Escalations Specialist LeadThe Lead Generation Group is seeking a highly skilled Senior Customer Advocate to manage and resolve escalated client complaints and issues. As part of our team, you will develop and implement strategies to reduce the frequency of escalations and enhance overall client experience.Key Responsibilities:Efficient Escalation Handling:...

Job Summary:We are looking for a Client Acquisition Manager to join our team in Cape Town. The successful candidate will be responsible for generating new business leads and developing relationships with existing clients.Key Responsibilities:Develop and execute sales strategies to achieve business goals.Build and maintain relationships with existing...

About Our TeamOur team at Lead Generation Group is dedicated to delivering exceptional customer support. We are seeking a skilled Customer Support Manager to lead our team and drive results. In this role, you will be responsible for overseeing team performance, driving continuous improvement, and ensuring issues are resolved promptly.ResponsibilitiesLead and...

About Lead Generation GroupLead Generation Group is at the forefront of redefining the lead generation landscape. Our rapidly expanding company is seeking individuals who excel in high-stakes, high-reward sales environments. Specializing in connecting businesses with qualified leads, we are on a trajectory of impressive growth.Our MissionOur mission is to...

Job DescriptionWe are looking for a Senior IT Support Technician to provide technical assistance and ensure the optimal functioning of our IT systems at PERI GmbH Formwork Scaffolding Engineering.ResponsibilitiesInstallation and configuration of desktops, peripherals, communication tools, and software.Troubleshooting and resolving technical issues in a...

Job Description:A leading finance company in Cape Town is recruiting a Senior FP&A Specialist to provide commercial support by partnering, improving, and preparing Group Management Reporting. Responsibilities include preparing profitability and utilization reporting, maintaining planning systems, and analyzing P&L statements. A finance-related degree is...

Client Satisfaction Lead - Job DescriptionWe are seeking an experienced Client Satisfaction Lead to join our team in Cape Town at Lead Generation Group.The successful candidate will play a critical role in managing and resolving client complaints and issues, particularly with clients based in the UK and USA.Responsibilities:Manage and resolve escalated...

Job OverviewTando Business Solutions is a leading provider of technology solutions. We are currently seeking an experienced IT Support Specialist to join our team.

About the Opportunity:We're seeking a highly skilled Support Operations Director to join our team at Lead Generation Group. As a leader in our organization, you'll be responsible for developing and implementing strategies to drive exceptional customer service and support.You'll work closely with our cross-functional teams to ensure seamless collaboration and...