Senior Support Specialist Lead
2 days ago
The Lead Generation Group seeks a skilled professional to support our customer service efforts.
In this role, you will be responsible for implementing process changes and collaborating with internal teams to drive business growth.
Main Responsibilities:- Process Change Management: Develop and implement processes to improve client satisfaction and loyalty.
- Team Collaboration: Work closely with internal teams to identify opportunities for growth and development.
We offer a dynamic work environment where you can develop your skills and expertise.
Our organization is committed to providing a supportive and inclusive workplace culture.
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Senior Client Resolution Specialist
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob SummaryWe are seeking a Senior Client Resolution Specialist to join our team at the Lead Generation Group. In this role, you will manage and resolve escalated client complaints and issues, ensuring a high level of customer satisfaction.You will develop and implement strategies to reduce the frequency of escalations and enhance overall client experience....
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Lead Generation Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeAbout UsLead Generation Group is a leading provider of innovative solutions for businesses looking to expand their customer base. Our team is dedicated to delivering exceptional service and support to our clients, helping them achieve their goals and succeed in a competitive market.We offer a dynamic and supportive work environment, with opportunities for...
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Escalation Specialist Lead
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeAbout the RoleThe Lead Generation Group is seeking an experienced Escalation Specialist Lead to join our team. In this critical role, you will be responsible for managing and resolving escalated client complaints and issues.You will develop and implement strategies to reduce the frequency of escalations and enhance overall client experience. This includes...
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Escalation Resolution Lead
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeEscalations Specialist Lead OpportunityWe are seeking an experienced Escalations Specialist Lead to join our team at the Lead Generation Group. This is an exciting opportunity to work in a dynamic environment and contribute to delivering exceptional customer experiences.In this role, you will be responsible for managing and resolving escalated client...
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Sales and Marketing Team Lead
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeAbout the Role:This is an exciting opportunity to join our Sales and Marketing Team as a Lead Generation Specialist. The successful candidate will be responsible for generating new business leads and supporting the sales team in achieving their targets.Responsibilities:Develop and execute sales strategies to achieve business goals.Research and identify new...
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Senior Customer Advocate Role Lead
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeSenior Customer Advocacy RoleWe are seeking a highly skilled Senior Customer Advocate to join our team at the Lead Generation Group. In this role, you will be responsible for managing and resolving escalated client complaints and issues, as well as developing and implementing strategies to reduce the frequency of escalations and enhance overall client...
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Digital Advertising Lead Specialist
7 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeDigital Advertising Lead Position at Lead Generation GroupWe are seeking a highly skilled Digital Advertising Lead to join our team. As a key member of our global marketing team, you will be responsible for developing and implementing comprehensive performance marketing strategies to drive business growth and revenue.Key requirements include:A proven track...
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Lead Complaint Handler
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeSenior Customer Advocate RoleWe are looking for an experienced Senior Customer Advocate to join our team at the Lead Generation Group. In this role, you will be responsible for managing and resolving escalated client complaints and issues.Key responsibilities include:Developing and implementing strategies to reduce the frequency of escalations and enhance...
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Client Experience Manager
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeEscalations Specialist Lead - Lead Generation GroupThe Lead Generation Group is committed to delivering exceptional customer experiences. To achieve this, we need an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues.This role requires strong de-escalation techniques and conflict resolution skills, as well as...
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Performance Advertising Specialist
7 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Description: Performance Advertising SpecialistWe are seeking an experienced Performance Advertising Specialist to join our team at the Lead Generation Group.In this role, you will be responsible for driving lead generation through paid search advertising, managing and optimizing campaigns on Google Ads and Bing Ads, and developing strategies to improve...
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Escalations Management Expert
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeEscalations Specialist LeadThe Lead Generation Group is seeking a highly skilled Senior Customer Advocate to manage and resolve escalated client complaints and issues. As part of our team, you will develop and implement strategies to reduce the frequency of escalations and enhance overall client experience.Key Responsibilities:Efficient Escalation Handling:...
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Support Operations Manager
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeAbout Our TeamOur team at Lead Generation Group is dedicated to delivering exceptional customer support. We are seeking a skilled Customer Support Manager to lead our team and drive results. In this role, you will be responsible for overseeing team performance, driving continuous improvement, and ensuring issues are resolved promptly.ResponsibilitiesLead and...
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Lead Generation Specialist
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Summary:We are looking for a Client Acquisition Manager to join our team in Cape Town. The successful candidate will be responsible for generating new business leads and developing relationships with existing clients.Key Responsibilities:Develop and execute sales strategies to achieve business goals.Build and maintain relationships with existing...
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Senior HRIS Specialist Lead
12 hours ago
Cape Town, Western Cape, South Africa Digital Outsource Services Full timeAt DigiOutsource, we are seeking a highly skilled Senior HRIS Specialist Lead to join our team. As a key member of our Human Resources department, you will be responsible for leading the implementation and maintenance of our Workday HRIS system.The ideal candidate will have extensive experience in managing large-scale ERP implementations, with a strong...
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Senior Customer Advocate
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeCustomer Experience Improvement LeadWe are seeking an experienced Customer Experience Improvement Lead to join our team at the Lead Generation Group. In this role, you will be responsible for developing and implementing strategies to improve customer experience and reduce the frequency of escalations.Key responsibilities include:Working closely with other...
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Lead Generation Ambassador
1 day ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeAbout Lead Generation GroupLead Generation Group is at the forefront of redefining the lead generation landscape. Our rapidly expanding company is seeking individuals who excel in high-stakes, high-reward sales environments. Specializing in connecting businesses with qualified leads, we are on a trajectory of impressive growth.Our MissionOur mission is to...
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Cape Town, Western Cape, South Africa The Building Company Full timeThe role of Lead Financial and Operational Support Specialist at The Building Company is a critical one. Reporting to the DFM, the successful candidate will be responsible for leading the finance and operational support teams, driving business growth through effective financial planning and management.Main Responsibilities:To lead, develop and motivate the...
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Escalations Management Specialist
7 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeEscalations Management SpecialistLead Generation Group is seeking a highly skilled Customer Service Lead Manager to join our team.The ideal candidate will have a strong background in managing and resolving escalated client complaints and issues, primarily related to clients based in the UK and USA.Main Responsibilities:Leading the customer service team to...
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Client Issue Manager
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeClient Issue Management SpecialistThe Lead Generation Group is seeking a highly skilled Senior Customer Advocate to manage and resolve escalated client complaints and issues. As part of our team, you will develop and implement strategies to reduce the frequency of escalations and enhance overall client experience.Key Responsibilities:Complaint Handling:...
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Senior FP&A Specialist
12 hours ago
Cape Town, Western Cape, South Africa Communicate Finance Full timeJob Description:A leading finance company in Cape Town is recruiting a Senior FP&A Specialist to provide commercial support by partnering, improving, and preparing Group Management Reporting. Responsibilities include preparing profitability and utilization reporting, maintaining planning systems, and analyzing P&L statements. A finance-related degree is...