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Customer Acquisition Specialist

1 week ago

Cape Town, Western Cape, South Africa Talent Sam Full time

Job Summary

Talent Sam seeks a Customer Acquisition Specialist to support our sales team in identifying and pursuing new business opportunities.

Main Accountabilities:

  1. Customer Outreach: Make phone calls to customers and prospects to identify potential new opportunities.
  2. Data Utilization: Work with internal account managers to analyze customer data and identify opportunities for cross-selling and upselling.
  3. Lead Conversion: Convert qualified leads into tangible business opportunities.
  4. Relationship Enhancement: Foster strong, lasting relationships with customers and prospects.
  5. CRM Maintenance: Maintain accurate and up-to-date customer information within the Sales CRM and other tracking tools.

Performance Metrics:

  1. Monthly Call Volume: Monitor the number of customer calls made per month.
  2. Meeting Frequency: Track the number of meetings held per month.

Essential Competencies:

  1. Clear Communication: Effectively communicate with customers and colleagues.
  2. Professional Manner: Exude professionalism and friendliness in all interactions.
  3. Adaptability: Show agility in adapting to changing situations and priorities.
  4. Time Management: Prioritize tasks and manage time effectively to meet deadlines.
  5. Team Orientation: Contribute positively to a collaborative team environment.