Occupational Health Services Manager

3 weeks ago


Phalaborwa, Limpopo, South Africa Ultra Personnel Full time
Job Description

We are seeking an experienced Safety and Health Manager to join our team at Ultra Personnel. As a key member of our organization, you will be responsible for ensuring the highest standards of occupational health and safety within our clinic.

About the Role:

  • Routinely inspect the clinic to ensure compliance with protocols, security, safe patient environment, policies, procedures, and our patient care standards.
  • Inform and educate clients, patients, and other clinic users about our complaints procedure and patient experience platform.
  • Participate in multi-disciplinary team meetings to review, discuss, and coordinate best approaches to overall patient care.
  • Build mutually beneficial relationships with doctors and other professionals to meet the needs of patients and enhance patient care.
  • Collaborate with the nursing fraternity to identify and implement actions to improve service quality and problem resolution within the unit.
  • Report, analyze, and manage customer relations in the Clinic, including feedback on patient experience and satisfaction, and implement improvement opportunities.
  • Contribute to a culture of internal and external customer service excellence, which builds positive relationships and provides opportunities for feedback and exceptional service.
  • Implement processes that build customer service delivery excellence and encourage others to provide exceptional service.
  • Provide awareness and education on matters related to occupational health, e.g., legislation, health hazards/risk control, safety, and health.
  • Coordinate, monitor, and supervise the performance of direct reports.
  • Monitor costs or expenses within approved budget to achieve cost efficiencies and reduce waste.
  • Compile and report on operational information to feed into management decisions and support the Clinics goals.

About You:

  • You hold a BCur Nursing Degree/Diploma in General Nursing and a Tech Certificate in Occupational Health Nursing.
  • You have a business management qualification, which is advantageous.
  • You possess a Dispensing License and are currently registered with the South African Nursing Council (SANC).
  • You have expert knowledge of the Mine Health and Safety Act, Occupational Health and Safety Act (OHS Act), and Occupational Health and Safety Management Systems and ISO/IEC 17020-201.
  • You hold a certificate in audiometry, spirometry, and vision screening.
  • You possess computer proficiency.
  • You have a minimum of 3+ years of experience in occupational health.

Salary: R450,000 per annum



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