Occupational Health Services Manager
3 weeks ago
We are seeking an experienced Safety and Health Manager to join our team at Ultra Personnel. As a key member of our organization, you will be responsible for ensuring the highest standards of occupational health and safety within our clinic.
About the Role:
- Routinely inspect the clinic to ensure compliance with protocols, security, safe patient environment, policies, procedures, and our patient care standards.
- Inform and educate clients, patients, and other clinic users about our complaints procedure and patient experience platform.
- Participate in multi-disciplinary team meetings to review, discuss, and coordinate best approaches to overall patient care.
- Build mutually beneficial relationships with doctors and other professionals to meet the needs of patients and enhance patient care.
- Collaborate with the nursing fraternity to identify and implement actions to improve service quality and problem resolution within the unit.
- Report, analyze, and manage customer relations in the Clinic, including feedback on patient experience and satisfaction, and implement improvement opportunities.
- Contribute to a culture of internal and external customer service excellence, which builds positive relationships and provides opportunities for feedback and exceptional service.
- Implement processes that build customer service delivery excellence and encourage others to provide exceptional service.
- Provide awareness and education on matters related to occupational health, e.g., legislation, health hazards/risk control, safety, and health.
- Coordinate, monitor, and supervise the performance of direct reports.
- Monitor costs or expenses within approved budget to achieve cost efficiencies and reduce waste.
- Compile and report on operational information to feed into management decisions and support the Clinics goals.
About You:
- You hold a BCur Nursing Degree/Diploma in General Nursing and a Tech Certificate in Occupational Health Nursing.
- You have a business management qualification, which is advantageous.
- You possess a Dispensing License and are currently registered with the South African Nursing Council (SANC).
- You have expert knowledge of the Mine Health and Safety Act, Occupational Health and Safety Act (OHS Act), and Occupational Health and Safety Management Systems and ISO/IEC 17020-201.
- You hold a certificate in audiometry, spirometry, and vision screening.
- You possess computer proficiency.
- You have a minimum of 3+ years of experience in occupational health.
Salary: R450,000 per annum
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