Healthcare Operations Director

3 weeks ago


Phalaborwa, Limpopo, South Africa Ultra Personnel Full time
About the Position

We are looking for a skilled Healthcare Operations Director - Occupational Health to lead our occupational health services team at Ultra Personnel.

Key Responsibilities:

  • Routine inspection of the clinic to ensure compliance with all relevant protocols and standards.
  • Client and patient education on our complaints procedure and patient experience platform.
  • Participation in multidisciplinary team meetings to drive optimal patient care outcomes.
  • Building strong relationships with healthcare professionals to enhance patient care.
  • Collaboration with the nursing team to improve service quality and resolve problems.
  • Reporting and analyzing customer relations data to inform improvement initiatives.
  • Fostering a culture of excellent customer service and encouraging teamwork.
  • Developing and implementing processes to deliver exceptional customer service.
  • Promoting awareness and education on occupational health matters, such as legislation and health hazards.
  • Supervising and monitoring the performance of direct reports.
  • Managing costs to achieve efficiency and reduce waste.
  • Providing operational insights to inform management decisions and support clinic goals.

Requirements:

  • A BCur Nursing Degree/Diploma in General Nursing and a Tech Certificate in Occupational Health Nursing.
  • A business management qualification, advantageous.
  • A Dispensing License and current registration with the SANC.
  • Expert knowledge of Mine Health and Safety Act, OHS Act, and OHMS and ISO/IEC 17020-201.
  • Certificate in audiometry, spirometry, and vision screening.
  • Computer proficiency.
  • Minimum 3+ years of occupational health experience.

Estimated Salary: R500,000 - R600,000 per annum


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