Unit Manager

2 months ago

Phalaborwa, South Africa Tindlovu Group Full time

Location: Kruger National Park

A well-established and renowned restaurant in the heart of the Kruger National Park is looking for a passionate and experienced unit manager. We take pride in serving delectable culinary creations and providing an exceptional dining experience to our valued customers. We are dedicated to fostering a team-oriented and growth-focused work environment.

**Job Summary**:
As a Unit Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our restaurant. You will be responsible for overseeing day-to-day operations, managing staff, and maintaining the highest standards of customer service and food quality. This role is an excellent opportunity for a motivated individual with a strong background in the restaurant industry to take their career to the next level.

**Key Responsibilities**:
Manage and lead the restaurant team, providing guidance, coaching, and performance feedback.

Ensure the restaurant meets or exceeds all quality and service standards.

Oversee daily operations, including staff scheduling, inventory management, and budget control.

Foster a positive and collaborative work environment, motivating and inspiring the team to excel.

Handle customer inquiries and complaints in a professional and timely manner.

Conduct regular staff training and development to enhance skills and service standards.

Collaborate with the management team to develop and implement marketing and sales strategies.

Maintain a clean and safe working environment by enforcing health and safety standards.

**Qualifications**:
Previous experience in a supervisory or management role within the restaurant industry.

Exceptional leadership and interpersonal skills.

Strong understanding of food and beverage service, quality, and presentation.

Excellent communication and problem-solving abilities.

Ability to work in a fast-paced environment and adapt to changing circumstances.

A passion for delivering outstanding customer service.

Familiarity with Gaap point of sales system is a plus.

**Benefits**

Competitive market related salary

Staff accommodation

**How to Apply**:
Application Deadline: 2023/10/27

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