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Sales Floor Manager

1 month ago

Cape Town, Western Cape, South Africa West Coast Personnel Full time
Sales Floor Manager Job Description

West Coast Personnel is seeking a highly skilled Sales Floor Manager to join our team in Cape Town. As a Sales Floor Manager, you will be responsible for leading the sales team and driving sales growth.

Key Responsibilities:
  • Manage and mentor the sales team to ensure excellent customer service and product knowledge.
  • Resolve customer queries and complaints in a timely and professional manner.
  • Develop and maintain high customer satisfaction levels through effective communication and problem-solving skills.
  • Drive sales by ensuring that deals are closed by internal Sales Representatives.
  • Set and monitor sales budgets and achieve sales targets.
  • Ensure displays and pricing on the sales floor are updated and correct.
  • Maintain a clean and attractive sales floor environment.
  • Ensure compliance with company policies and procedures.
  • Develop and implement training programs to improve sales team performance.
  • Monitor and control days off and leave.
  • Use disciplinary procedures to correct unacceptable behavior.
  • Liaise with the Head Office Marketing Department and Branch Manager to create the monthly advertising schedule.
  • Responsible for opening and closing of store as per internal roster.
Working Hours:

Monday to Friday, 8.00 am to 5.00 pm. Alternate weekends, Saturday 8.00 am to 3.00 pm, Sunday 9.00 am to 2.00 pm. Alternate Public Holidays, 9.00 am to 2.00 pm.

How to Apply: