Floor Operations Manager

2 weeks ago


Cape Town, Western Cape, South Africa TFG Sports Division Full time

Job Title: Floor Controller

Job Summary:

We are seeking a highly motivated and experienced Floor Controller to join our TFG Sports Division team. As a Floor Controller, you will play a key role in supporting the store leadership team in developing and managing the floor team to deliver exceptional customer service experiences.

Main Responsibilities:

  • Support the store management team in providing outstanding leadership to the store team.
  • Ensure the team executes operational excellence through a customer-centric mindset.
  • Generate high levels of motivation and commitment within the store.
  • Allocate time effectively, handle multiple tasks, and prioritize accordingly.
  • Provide input and manage merchandise and visual principles.
  • Drive performance through store KPIs (e.g., turnover, rewards, new accounts, visuals).

Requirements:

  • A Matric certificate.
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
  • High flexibility and ability to adapt to different customers and situations.
  • A high sense of urgency with demonstrated ability to work independently.
  • High flexibility and ability to adapt to different customers.
  • An outstanding leadership, interpersonal, and communication skills.
  • Ability to work a flexible schedule to meet the needs of the business.

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.



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