Floor Operations Manager
2 weeks ago
Job Title: Floor Controller
Job Summary:
We are seeking a highly motivated and experienced Floor Controller to join our TFG Sports Division team. As a Floor Controller, you will play a key role in supporting the store leadership team in developing and managing the floor team to deliver exceptional customer service experiences.
Main Responsibilities:
- Support the store management team in providing outstanding leadership to the store team.
- Ensure the team executes operational excellence through a customer-centric mindset.
- Generate high levels of motivation and commitment within the store.
- Allocate time effectively, handle multiple tasks, and prioritize accordingly.
- Provide input and manage merchandise and visual principles.
- Drive performance through store KPIs (e.g., turnover, rewards, new accounts, visuals).
Requirements:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal, and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
Preference will be given to candidates from designated groups in terms of the Employment Equity Act.
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