Department Head for Device Rental Operations

6 days ago


Cape Town, Western Cape, South Africa Fempower Full time

**Job Description:**

The Department Head for Device Rental Operations will oversee the entire device rental lifecycle, ensuring accuracy and compliance with contractual terms.

This role will manage the collections process, ensuring timely payments from customers and addressing any issues related to late or missing payments.

**Key Responsibilities:

  • Develop, monitor, and analyze daily, weekly, and monthly reports on device rental performance, collection rates, and outstanding balances.
  • Identify and manage key operational levers that affect the business, ensuring accurate tracking and reporting of KPIs.
  • Collaborate with the IT and product teams to ensure that reporting tools and data systems are optimized for performance tracking

**Requirements:

  • Strong understanding of device rental lifecycle management, collections, and financial reconciliation.
  • Proficiency in reporting tools, CRM systems (e.g., Salesforce), and financial software.
  • Excellent communication skills, with the ability to translate technical data into actionable insights for various stakeholders

**Work Environment:

Full-time, office-based position.

Fast-paced environment, with opportunities to grow within a dynamic team.


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