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Hotel Operations Manager

2 months ago

Stellenbosch, Western Cape, South Africa Helderberg Personnel cc Full time
Job Title: Guest House Manager

Job Summary:

We are seeking a highly skilled and experienced Guest House Manager to join our team at Helderberg Personnel cc. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our guest house, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:

  • Manage and train staff to deliver outstanding service and maintain high standards of cleanliness and safety.
  • Develop and implement effective marketing strategies to attract guests and increase occupancy rates.
  • Coordinate with suppliers and service providers to ensure quality and cost-effectiveness.
  • Prepare and manage budgets, financial reports, and inventory.
  • Handle guest inquiries, feedback, and complaints with professionalism and efficiency.

Requirements:

  • Proven experience in hospitality management or a similar role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Solid organizational and problem-solving skills.
  • Ability to work flexible hours, including weekends and holidays as needed.

What We Offer:

A competitive salary and a house on the property, making this an attractive opportunity for those seeking a challenging and rewarding role in the hospitality industry.