Debt Collection Specialist
4 weeks ago
**Job Title:** Debtors Assistant
**Location:** Montagu Gardens/Western Cape, South Africa
We are seeking a meticulous and detail-oriented Debtors Assistant to join our team at Work Africa. As a key member of our finance department, you will be responsible for credit and risk control as well as managing the Debtors Book.
The successful candidate will have:
- Minimum Senior Certificate
- Highly proficient in debtor's administration and credit control
- A problem solver who is target and deadline driven
- Proficient in MS Excel, Word, and Outlook
- Excellent verbal and written communication skills at all levels in English
- Excellent numeracy, accuracy, and attention to detail
- A service-oriented and helpful attitude
**Performance Areas:**
- Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members.
- Establish policies that follow customer service best practices while ensuring customers submit payments on time.
- Negotiate payment plans with consumers and set terms and conditions accordingly.
- Maintain credit records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts.
- Report any payment issues to management or the appropriate team.
- Follow up on overdue invoices and payments and implement company collections procedures as necessary.
**Benefits:**
- Market-related salary (based on experience)
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