Fleet Operations Manager
3 weeks ago
The Fleet Administrator plays a crucial role in ensuring the efficient and effective administration of our vehicle fleet. This includes ensuring adherence to company policies and procedures, managing vehicle bookings and returns, and handling insurance claims and payments.
- Communicate service requests in advance for vehicle hire
- Ensure vehicles are fit for purpose
- Administer insurance claims, including glass claims, theft or loss of accessories, and motor accident claims
- Log all accident case numbers within a 24-hour timeframe and report them to the CEO
- Monitor the vehicle/fleet requirements daily and stay contactable telephonically during and after hours
- Load driver details and provide analysis on rentals, returns, damage, insurance, and fines in monthly reports to the CEO
- Provide summary on invoices paid and outstanding monthly to the CEO and send monthly claim reports to the finance department
- Compile incident reports and supporting evidence packs
- Ensure drivers have a valid driver's license and keep abreast of the latest RTO regulations, vehicle rental systems, and vehicle rental companies and fares
Qualifications & Experience
Diploma/Degree in Logistics, Transport Management, or a related field
Strong administration/finance background
Minimum of 5 - 8 years of experience in fleet control or a related field
Knowledge & Skills
In-depth experience in filing and administering vehicle claims
Car rental policies and procedures
Invoicing
Proficiency in compiling and conceptualising reports related to fleet operations and car rentals
Proficiency in MS Office, with intermediate to advanced skills in Excel
Possession of a valid South African ID
Excellent problem-solving skills
A valid driver's license
Good interpersonal skills
Effective collaboration and communication skills
Flexibility and adaptability to work in a fast-paced, dynamic environment with changing priorities
Ability to work well under pressure, with minimum supervision
Attendance/Punctuality, ensuring consistent reliability
Demonstrates exceptional attention to detail
Well-developed time management skills to meet tight deadlines
Mature (High) EIQ (emotional intelligence quotient)
Must be quality focused and have excellent critical thinking, analytical skills
Strong collaboration abilities - Team player
Well-developed interpersonal and conflict management skills
Basic accounting skills
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