Retail Management Leader

6 days ago


Bloemfontein, Orange Free State, South Africa Mirna Butler Recruitment Full time
Retail Management Leader

We are looking for a results-driven Retail Management Leader to join our team. As a key leader in our retail operations, you will be responsible for driving sales growth, improving operational efficiency, and developing a high-performing team.

The ideal candidate will have:

  • Bachelor's degree or equivalent
  • Proven experience as a Branch Manager, Store Manager, or similar retail leadership role
  • Strong understanding of retail operations, including inventory management, staffing, and sales targets
  • Excellent leadership and people management skills, with the ability to motivate and develop teams
  • Outstanding customer service skills, with the ability to resolve conflicts and address customer concerns
  • Strong organizational, problem-solving, and decision-making abilities
  • Ability to analyze performance data and implement strategies for improvement
  • A solid understanding of health and safety regulations and retail standards
  • Flexibility to work weekends, holidays, and evenings as needed

Responsibilities:

  • Lead daily operations of the store, ensuring smooth and efficient functioning.
  • Develop and implement strategies to drive sales growth and improve operational efficiency.
  • Build and maintain a high-performing team, focusing on employee development and retention.
  • Manage inventory levels, ordering, and stock control to optimize sales and reduce waste.
  • Ensure outstanding customer service and resolve any escalated customer issues effectively.
  • Maintain high standards of store presentation, cleanliness, and health & safety compliance.
  • Analyze store performance data and create action plans for continuous improvement.
  • Report to senior management, providing regular updates on store performance and key metrics.
  • Manage store expenses, budgets, and profitability, ensuring cost-effective operations.

Estimated Salary: $90,000 - $120,000 per annum.



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