Retail Store Administrator Manager

4 days ago


Bloemfontein, Orange Free State, South Africa AVI Limited Full time
Job Title: Retail Store Administrator Manager

Company Overview: As a leading fashion and footwear retailer, The Spitz Group offers a unique blend of premium brands and exceptional customer service. With a rich history dating back to 1968, we continue to grow and expand our reach in South Africa.

About the Role: We are seeking an experienced Retail Store Administrator Manager to join our team at Loch Logan, Bloemfontein. In this role, you will play a vital part in ensuring the smooth operation of our store, providing exceptional customer service, and achieving set sales targets.

Key Responsibilities:
  • Ensure adherence to policies and procedures as per the admin policy.
  • Completion of daily, weekly and monthly admin checks, as per the admin check guideline and checklists.
  • Daily tasks such as declarations, preparing cash for banking and collection calls logged to rectify issues (stock, maintenance, cash etc).
  • Transfer of information contained in instruction letters (RIL, MIL, PCI, SMIL and Memo) and ensure adherence to instructions and deadlines.
  • Cash control, adequate POS training and support given to staff, cash control and banking processes followed daily, cash variances investigated, followed up on and cleared.
  • Manual transactions captured timeously once the store is back online.
  • Stock Control, adequate stock management training and support given to staff, stock management processes followed daily, stock variances investigated, followed up on and cleared.
  • Weekly and Quarterly stock counts and takes prepared for and conducted accurately.
  • Shoe pairing exercise completed weekly.
  • Write offs controlled adequately.
  • Care taking of the Store in absence of the Store Manager.
  • Store opened and trades as per requirement.
  • Customer relations maintained.
  • Adequate staffing and planning in place.
  • Instructions and to-do lists followed.
  • Disciplinary action taken, where necessary.
  • HR relations maintained.

Requirements: To be successful in this role, you will need:
  • Complete Matric/Grade 12 qualification.
  • Tertiary Retail Qualification will be to your advantage.
  • Minimum 4 years retail experience (Fashion and Footwear preferred).
  • 1 year administration management experience.

Estimated Salary: R250,000 - R300,000 per annum.
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