Business Transformation Consultant

1 week ago

Cape Town, Western Cape, South Africa Cognia Law Full time
Company Overview

Cognia Law is a leading provider of legal services, dedicated to delivering sustainable outcomes for our clients. Our goal is to connect the legal sector, moving it from a siloed approach to integrated partnerships.

We help in-house legal teams by bringing simplicity to complex matters and replacing broken procedures with efficient processes. Our team, partners, clients, and communities thrive together, with people at the heart of what we do.

For more information, please visit our website.

Role Purpose

As a member of the Cognia Advisory team, you will support our growth strategy and aspiration to be a long-term trusted partner to clients. You will engage with internal and external stakeholders and clients to help deliver Cognia services.

You will work with a team that delivers consultancy services to in-house legal teams across People, Process, and Technology, supporting delivery of Advisory projects that address transformation challenges, increase efficiency, and support adoption of operating models that maximise the value of the legal eco-system.

Key Responsibilities
  • Support the development, delivery, implementation, and adoption of proposed solutions for internal and external teams as well as change management initiatives.
  • Contribute to business development by supporting preparation of client proposals and presentations and identifying opportunities for consulting-led business development.
  • Support drafting and design of project documentation, including reports, roadmaps, and presentations for internal and external stakeholders.
  • Develop and incorporate diagrams, graphs, and appropriate visuals into relevant materials to communicate concepts, solutions, and updates in a clear, concise, and engaging manner.
  • Support client engagements by using your analytical and problem-solving skills and creativity to solve internal and client challenges.
  • Manage internal and external stakeholder expectations and build and maintain relationships with stakeholders.
  • Gather, review, analyse, and present quantitative and qualitative data.
  • Support preparation for and participate in workshops, meetings, and information gathering activities and capture relevant information accurately.
  • Support process review, documentation, and analysis to enhance efficiency and effectiveness of legal processes.
  • Document and validate stakeholder requirements.
  • Support business case development.
  • Align with Cognia best practice delivery processes and policies and work in a structured way.
  • Support internal Knowledge capture and Knowledge Management.
  • Demonstrate an interest in automation, AI, and GenAI, and developing knowledge of legal services and operations.

Requirements

  • Bachelor's degree.
  • 2+ years of consulting and/or legal operations experience.
  • Experience of PowerPoint, Excel, Word, and Visio as an intermediate user.
  • Experience of adapting to changing client requirements and working within budget constraints.
  • Experience of supporting internal and client teams to deliver a range of outcomes in line with requirements.
  • Experience of proposal and/or business case development (beneficial).

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