Customer Service Manager
3 days ago
The Clicks Group is a leading health and beauty retailer in South Africa. We are committed to providing excellent customer service and promoting healthy lifestyles.
Salary
We offer a competitive salary and benefits package to our employees.
Job Description
- To provide exceptional customer service at the point of sale by ensuring fast and efficient service delivery.
- To direct and control operational activities at the point of sale in a timely and efficient manner.
- To manage stock and cash effectively, minimising shrinkage and maintaining high standards of housekeeping and administration.
Required Skills and Qualifications
- A Grade 12 certificate with a strong focus on maths and English.
- A relevant Retail/Business Management qualification is desirable.
- At least one year's experience in a customer-facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment.
- Numeracy and stock management skills are essential.
Benefits
- A competitive salary and benefits package.
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