Client Service Advisor

1 week ago


Johannesburg, Gauteng, South Africa Aon Full time
Job Title: Client Service Advisor

Aon is seeking a highly skilled Client Service Advisor to join our Risk Solutions department. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients.

Key Responsibilities:
  • Provide primary point of contact for clients
  • Manage marine related claims
  • Contribute to client life-cycle, including renewals, endorsements and/or cancellations
  • Work with New Business Development Executive to generate and coordinate internal new business leads
  • Collaborate with Client Manager or Strategic Account Manager to ensure high quality, efficient and compliant delivery of client servicing activities
  • Communicate with insurers on discounts and follow client requests
  • Manage cancellation process and create necessary documentation
  • Provide services and resolve queries for clients
  • Assist in day-to-day running of clients' risk and insurance programs
  • Liaise with outsource supplier to pass on work and ensure standards are met
  • Contribute to client planning meetings and attend internal and external client meetings
  • Responsible for credit control of the Binder
Requirements:
  • Minimum of 2-3 years' Marine experience in a similar or related role
  • Excellent knowledge of policy wordings and Marine related claims
  • Comprehensive knowledge of South African and international short-term insurance markets
  • Advanced analytical, technical and problem-solving skills
  • Ability to communicate effectively and work effectively in and with teams
About Aon:

Aon is a global professional services firm that helps organizations navigate a rapidly changing world. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

We offer a comprehensive benefits package, a diverse workforce, and an agile, inclusive environment that allows you to manage your wellbeing and work/life balance. We also offer two 'Global Wellbeing Days' each year, encouraging you to take time to focus on yourself. We recognize that flexibility goes beyond just the place of work, and we are all for it. We call this Smart Working.



  • Johannesburg, Gauteng, South Africa Aon Full time

    Job Title: Client Service AdvisorWe are seeking a highly skilled Client Service Advisor to join our Risk Solutions team at Aon. As a Client Service Advisor, you will play a critical role in retaining and servicing existing and prospective clients.Key Responsibilities:Be the primary point of contact for clients, providing exceptional service and...

  • Service Advisor

    1 month ago


    Johannesburg, Gauteng, South Africa Hedz recruitment solutions Full time

    Job Title: Service AdvisorAbout the Role:Hedz Recruitment Solutions is seeking a highly skilled Service Advisor to join our client's team at a well-established luxury brand dealership in the Johannesburg area.Key Responsibilities:Provide exceptional customer service to clients, ensuring their satisfaction with the service experience.Work closely with the...

  • Service Advisor

    2 weeks ago


    Johannesburg, Gauteng, South Africa Gap Consulting Full time

    Service AdvisorWe are seeking a skilled Service Advisor to join our team at Gap Consulting. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide exceptional customer service and support to our clientsWork closely with our service team to ensure seamless...

  • Service Advisor

    1 week ago


    Johannesburg, Gauteng, South Africa Hedz recruitment solutions Full time

    Service Advisor Opportunity at Hedz Recruitment SolutionsWe are seeking a skilled Service Advisor to join our client, a well-established Luxury Brand Dealership in the Johannesburg area.Key Responsibilities:Provide exceptional customer service and ensure customer satisfaction.Work closely with the sales team to ensure seamless customer experience.Manage and...

  • Service Advisor

    3 weeks ago


    Johannesburg, Gauteng, South Africa Company People Motor Industry Recruitment Specialists Full time

    Service Advisor Job Description **Key Responsibilities:** * Booking in vehicles and managing the service process * Conducting follow-ups with customers and ensuring their satisfaction * Compiling weekly and monthly reports on work in progress **Requirements:** * Experience working in a motor dealership environment * Strong attention to detail and...

  • Service Advisor

    1 month ago


    Johannesburg, Gauteng, South Africa Hedz recruitment solutions Full time

    Job Title: Service AdvisorAbout the Role:We are seeking a highly skilled and experienced Service Advisor to join our team at Hedz Recruitment Solutions. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of service.Key Responsibilities:Provide excellent customer...

  • Service Advisor

    2 weeks ago


    Johannesburg, Gauteng, South Africa Gap Consulting Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled Service Advisor to join our team at Gap Consulting.Key Responsibilities:Provide exceptional customer service and ensure a positive experience for clients.Work closely with technicians to diagnose and repair vehicles efficiently.Manage service schedules, appointments, and customer...

  • Service Advisor

    2 weeks ago


    Johannesburg, Gauteng, South Africa Mototeam (Pty) Ltd Full time

    Job Title: Qualified & Experienced Service AdvisorWe are seeking a highly skilled and experienced Service Advisor to join our team at Mototeam (Pty) Ltd.Key Responsibilities:Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.Service Booking and Quoting: Manage service bookings, quotes, and costing to ensure...


  • Johannesburg, Gauteng, South Africa Aon Full time

    Claims Service Advisor Job DescriptionAon is seeking a skilled Claims Service Advisor to join our Risk Solutions department. As a Claims Service Advisor, you will play a critical role in managing the claims process from registration to finalization.Key Responsibilities:Provide claims services to clients, including claims administration and resolving specific...

  • Service Advisor

    2 weeks ago


    Johannesburg, Gauteng, South Africa Company People Motor Industry Recruitment Specialists Full time

    Service Advisor OpportunityWe are seeking an experienced Service Advisor to join our team at a new GAC dealership in Johannesburg North. The successful candidate will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Provide accurate and timely estimates to...


  • Johannesburg, Gauteng, South Africa Gap Consulting Full time

    Job Title: Dealership Service AdvisorWe are seeking a highly skilled and experienced Dealership Service Advisor to join our team at Gap Consulting.Key Responsibilities:Provide exceptional customer service and ensure a positive experience for clients.Work closely with the service team to diagnose and repair vehicles efficiently.Manage and maintain accurate...


  • Johannesburg, Gauteng, South Africa Gap Consulting Full time

    Job Title: Dealership Service AdvisorGap Consulting is seeking a highly skilled and experienced Dealership Service Advisor to join our team.Key Responsibilities:Provide exceptional customer service and support to dealership clients.Utilize Automate Evolve computer system to manage service operations.Collaborate with cross-functional teams to ensure seamless...


  • Johannesburg, Gauteng, South Africa Mototeam (Pty) Ltd Full time

    Job SummaryMototeam (Pty) Ltd is seeking a highly skilled and experienced Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesCustomer Service: Provide top-notch customer service to our clients, ensuring that their needs are met and...


  • Johannesburg, Gauteng, South Africa Company People Motor Industry Recruitment Specialists Full time

    Suzuki Service Advisor R15000 - R17000 Neg / JohannesburgOur client, a reputable company in the motor industry, is seeking an experienced Service Advisor with Suzuki experience to join their team.The ideal candidate will have a strong background in automotive service and be proficient in computer systems, specifically Automate / Evolve.This is a fantastic...


  • Johannesburg, Gauteng, South Africa First Degree Recruitment Full time

    Vehicle Service Advisor OpportunityAbout the Role:We are seeking a skilled Vehicle Service Advisor to join our team at a reputable vehicle dealership in Johannesburg North. As a key member of our aftersales team, you will be responsible for ensuring exceptional customer service and satisfaction.Key Responsibilities:Costing of job cards for vehicles booked...


  • Johannesburg, Gauteng, South Africa Company People Motor Industry Recruitment Specialists Full time

    Suzuki Service Advisor Job DescriptionWe are seeking an experienced Service Advisor with a strong background in Suzuki vehicles.Key Responsibilities:Provide exceptional customer service and support to Suzuki clients.Work closely with the service team to ensure efficient and effective vehicle repairs.Utilize Automate/Evolve software to manage service...


  • Johannesburg, Gauteng, South Africa Aon Full time

    Claims Service Advisor Job DescriptionAon is seeking a skilled Claims Service Advisor to join our Risk Solutions department. As a Claims Service Advisor, you will play a critical role in managing the claims process from registration to finalization.Key Responsibilities:Provide claims services to clients, including claims administration and resolving specific...


  • Johannesburg, Gauteng, South Africa Gap Consulting Full time

    Service Advisor - DealershipWe are seeking a highly skilled Service Advisor to join our team at Gap Consulting. As a Service Advisor, you will play a critical role in ensuring the smooth operation of our dealership's service department.Key Responsibilities:Provide exceptional customer service and ensure customer satisfactionWork closely with service...


  • Johannesburg, Gauteng, South Africa Company People Motor Industry Recruitment Specialists Full time

    Job Title: Suzuki Service AdvisorAbout the Role:We are seeking an experienced Service Advisor with Suzuki experience to join our team at Company People Motor Industry Recruitment Specialists.Key Responsibilities:Provide exceptional customer service and support to clientsUtilize computer literacy on Evolve to manage service operationsWork collaboratively with...


  • Johannesburg, Gauteng, South Africa Gap Consulting Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Gap Consulting. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our dealership's service department.Key Responsibilities:Provide exceptional customer service and ensure customer satisfactionWork closely with service technicians to...