Product Performance Manager

1 week ago


Midrand, Gauteng, South Africa Sci Tech Placements Full time
Job Title: Customer Success Manager

At Sci Tech Placements, we are seeking a highly skilled and experienced Customer Success Manager to join our team.

Key Responsibilities:
  • Product Performance Management: Oversee and manage the company's product catalogue to ensure maximum product performance.
  • Sales Operations: Supervise sales representatives to drive sales and achieve company targets.
  • Office Management: Manage the day-to-day operations of the office, ensuring optimal organization and efficiency.
  • HR Support: Handle HR-related issues promptly and professionally, maintaining a harmonious office environment.
  • Lead Generation: Develop strategies for lead generation to increase customer base.
  • Sales Forecasting: Create and maintain accurate sales forecasts and manage the sales pipeline effectively.
  • Financial Analysis: Utilize strong financial acumen to develop consistent and accurate flow projections.
Requirements:
  • Experience: Proven experience as a Customer Success Manager or similar role.
  • Industry Knowledge: Laboratory equipment/supplies industry experience.
  • Skills: Strong organizational and management skills, excellent leadership capabilities, strong knowledge of HR practices and policies, exceptional forecasting and pipeline management skills, superior interpersonal skills, and ability to forge relationships with key stakeholders.


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