Technical Support Specialist
3 weeks ago
Key Responsibilities:
- Deliver high-quality IT support to customers via various channels.
- Provide expert assistance with website-related issues, desktop support, and email services.
- Maintain and troubleshoot PABX and fibre connectivity.
- Ensure seamless customer interfacing through Facebook, website, and email interactions.
Requirements:
- IT Diploma or equivalent qualification.
- Strong website knowledge and experience with email/desktop support.
- Familiarity with PABX and fibre connectivity.
- Excellent customer interfacing skills.
Why This Role:
This role is ideal for a motivated and customer-focused individual who is passionate about delivering exceptional IT support services.
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