Facilities Operations Manager
3 weeks ago
Job Summary: We are seeking a highly skilled and experienced professional to fill the position of Area Manager at Meondoholdings. The successful candidate will be responsible for the management of corporate trolley and cleaning contracts, as well as other facilities management-related services.
Key Responsibilities:
- To coordinate and manage the operation of all aspects of corporate trolley and cleaning contracts, ensuring compliance with professional standards and service level agreements.
- To control the financial and resource management of assigned contracts, identifying opportunities for cost savings and process improvements.
- To manage quality standards and ensure that all services are delivered to a high standard, meeting the expectations of customers and stakeholders.
- To provide professional and technical advice to departments, committees, and external agencies on facilities management services, as approved by the company.
- To lead change and assist in the delivery of excellence in customer service and professional facilities management, instilling a culture of continuous improvement.
- To liaise, coordinate, and represent the service and company as a champion for customer service, building a reputation for best-in-class facilities management.
Requirements:
- Minimum of 5 years of experience in trolley management and cleaning services, preferably in a similar environment on a middle management level.
- Excellent communication and leadership skills, with the ability to work independently under pressure.
- Strong knowledge of cleaning principles and company policies and procedures.
- Ability to oversee large teams of staff, with experience in timekeeping, attendance, and motivating and disciplining staff.
- Ability to identify potential candidates for development and to develop effective working relationships with staff, stakeholders, and external agencies.
Qualifications:
- Minimum Matric or extensive relevant experience.
- Relevant operations and people management experience, with a strong focus on quality and customer service.
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