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Facilities Management Supervisor
2 months ago
Meondoholdings is seeking a highly skilled and experienced Area Manager to join our team. As an Area Manager, you will be responsible for coordinating and managing the operation of all aspects of our Corporate Trolley/Cleaning Contracts and any subsequent or future contracts in this area.
Key Responsibilities:- Coordinate and manage the operation of all aspects of the existing commissioned Corporate Trolley/Cleaning Contracts and any subsequent or future contract in this area.
- Coordinate and manage the operation of all aspects of further externally commissioned Facilities Management-related service contracts that may be required to become the responsibility of the incumbent in the future.
- Control the financial and resource management of the contracts allocated to you.
- Manage quality standards and control contract costs.
- Provide professional and technical advice specific to Facilities Management Services to departments, committees, and external agencies as approved by the company.
- Ensure the work is compliant with professional standards, within devolved budgets, and meets Service Level Agreements (SLAs) via sound and accountable management systems.
- Lead change and assist in the delivery of excellence in customer service and professional Facilities Management delivery, instilling a culture of continuous improvement.
- Liaise, coordinate, and represent the service and company as a champion for customer service. Build a reputation for best-in-class Facilities Management for customer service within all the sites allocated to you.
- Manage trolley losses and recoveries on site in the region.
- Good understanding of scheduling of staffing and assigning cleaning tasks productively to each position to achieve an output standard according to site-specific SLAs.
- Strong people skills and knowledge of Industrial relations.
- Strong client relationships and strong communication skills.
- Leadership skills.
- Attention to detail.
- Sense of urgency.
- Problem-solving experience.
- Able to work under pressure.
- Be flexible and adaptable.
- Should be able to work independently.
- Able to work independently and under pressure.
- Proven experience working with Trolley Management.
- Minimum Matric or extensive relevant experience.
- 5 years Trolley Management/Cleaning experience in a similar environment on middle management level.
- Have been a Security Area Manager would also be considered.
- Must have own driver's license and own vehicle.
- Relevant operations and people management experience.
- Strong management of staff experience and the ability to oversee large compliments of people (ie. timekeeping, attendance, check work flows, monitoring of schedules, motivating and disciplining staff).
- Identifying potential candidates to develop.
- Understand cleaning principles and knowledge of company policies and procedures.