Lodge Host and Operations Manager

1 week ago


Hoedspruit, South Africa IntelliStaff Full time
Job Description

The Lodge Anchor is a key role within our operations team, responsible for delivering exceptional guest experiences. This position requires a high level of professionalism, attention to detail, and excellent communication skills.

Responsibilities
  • Maintain the highest standards of cleanliness and organization throughout the lodge
  • Manage staff effectively, ensuring seamless day-to-day operations
  • Collaborate with the marketing team to develop engaging content for social media
  • Host guests warmly, providing them with a personalized experience
  • Arrange airport transfers efficiently
  • Contribute to the success of Little Paws program
  • Support other departments as needed
  • Regularly report to the General Manager, Group Operations Manager(s), and Head Office
Requirements
  • Minimum 2 years' experience in a Big 5 reserve and 4-star lodge environment
  • Relevant ReRequest experience an asset
  • Valid RSA Driver's License required
  • Proficient in Office Suite and Email
  • Exceptional Guest Relations skills
  • Ability to manage staff effectively
  • Understanding and ability to manage different departments
  • Strong problem-solving and financial management skills
Benefits
  • Competitive salary range R250,000 - R350,000 per annum
  • Opportunities for professional growth and development
  • A dynamic work environment with a passionate team
Company Overview

We are IntelliStaff, a leading staffing agency dedicated to connecting talented individuals with exciting job opportunities. Our goal is to provide exceptional service while fostering long-term relationships with our clients and candidates.


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