Hospitality Host Manager Role

1 month ago


Hoedspruit, South Africa Wild Dreams Hospitality Full time
Job Description

We are seeking an exceptional Hospitality Host Manager to join our team at Wild Dreams Hospitality. This is a live-in position that offers a unique opportunity to work in a lodge environment, providing top-notch service to our guests.

About the Role

The successful candidate will be responsible for hosting and serving our guests with excellence, ensuring their stay with us is nothing short of memorable. As part of our team, you will be expected to possess excellent communication skills, administration skills, and a strong ability to work well under pressure.

Key Responsibilities
  • Provide exceptional customer service to our guests, ensuring their needs are met and exceeded.
  • Work effectively as part of a team to deliver seamless service and maintain a high level of guest satisfaction.
  • Manage front-of-house operations, including check-ins, check-outs, and guest services.
  • Ensure all administrative tasks are completed efficiently and accurately.
Requirements
  • Bachelor's degree in Hospitality or related field (or equivalent experience).
  • Previous experience in a similar role within a lodge environment.
  • Familiarity with Nightsbridge software.


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