Wild Dreams Hospitality Lodges Senior Host
1 month ago
We are seeking a seasoned host to join our team at Wild Dreams Hospitality. As a key member of our lodge environment, you will be responsible for delivering exceptional guest experiences and ensuring seamless hospitality services.
About the RoleThis is a live-in position with a 3-weeks-on, 1-week-off work cycle. You will receive a competitive R8kpm salary with meals allowance, making this an attractive opportunity for those seeking a dynamic and rewarding career.
Key Responsibilities- Host both international and local guests with warmth and professionalism, providing personalized attention to detail and exceeding guest expectations.
- Ensure that all guests feel welcome and valued throughout their stay, fostering a positive and inclusive atmosphere.
- Maintain high levels of customer satisfaction through effective communication, empathy, and proactive issue resolution.
- Collaborate with colleagues to ensure seamless service delivery, maintaining the highest standards of quality and consistency.
- Familiarize yourself with Nightsbridge, utilizing its features to enhance your role and contribute to the success of our operations.
- A valid driver's license is required for this role, as you will be responsible for hosting guests and representing our brand in a professional manner.
- You must have previous working experience in a similar role within a lodge environment, demonstrating your ability to thrive in a fast-paced and dynamic setting.
- Friendly, honest, and outgoing, you possess strong communication skills, administration skills (MS Office), and the ability to build lasting relationships with our guests.
- Prioritize excellent guest relations, using your initiative to resolve issues promptly and maintain a positive atmosphere.
We offer a supportive and dynamic work environment, opportunities for growth and development, and a competitive package that includes:
- R8kpm salary with meals allowance
- Live-in position with a 3-weeks-on, 1-week-off work cycle
- The chance to work with a reputable hospitality company, developing your skills and expertise in a world-class setting
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