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Support Services Technician
1 week ago
Truworths seeks a skilled Support Services Technician to ensure seamless technical assistance for customers.
Key Tasks:
- Deliver timely and accurate technical support through various channels.
- Identify and troubleshoot technical problems efficiently.
- Prioritize and manage support tickets effectively.
- Collaborate with colleagues to address complex technical issues.
Required Skills:
- Proven experience in a technical support role.
- Deep understanding of retail sector requirements.
- Matriculation certificate as a minimum qualification.
- Proficiency in computer systems crucial.
- Will to work varying shifts.
