Risk and Relationship Manager

4 days ago


Randburg, Gauteng, South Africa Wildernessdestinations Full time
Job Description

The Account Specialist Credit Risk Management role at Wildernessdestinations offers an opportunity to work in a dynamic environment where you will be responsible for managing credit risk, customer relationships, and ensuring accurate customer data. Key responsibilities include:

Key Responsibilities:
  • Credit Risk Management: Monitor customer payment behavior and propose credit limit adjustments to optimize cash flow.
  • Customer Engagement: Foster strong relationships with customers through proactive communication, issue resolution, and tailored solutions.
  • Process Efficiency: Analyze processes and implement improvements to enhance efficiency, reduce costs, and increase customer satisfaction.
  • Data Integrity: Verify the accuracy and completeness of customer data, including masterdata and documentation.
  • Compliance and Governance: Participate in audits and ensure adherence to regulatory requirements and internal policies.
KPI's
  • Collection to term - CTT
  • Weighted average days to collect - WADtC
  • Masterdata (Reviews and Liquor licenses)


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