Host Coordinator Relationships

1 week ago

Randburg, Gauteng, South Africa Signa Group Full time
DUTIES & RESPONSIBILITIES

Host Company & Entity Relationship Management
  • Identify, vet, and establish partnerships with host companies or entities to ensure quality workplace experience opportunities for candidates within industry, commerce, NGOs, and SMMEs.
  • Foster sound partnerships that result in sustainable employment opportunities and drive economic pathways for youth.
  • Schedule and conduct host identification meetings with all relevant team members to ensure alignment and readiness.
  • Conduct pre-hosting site visits to assess suitability and compliance with workplace experience requirements.
  • Establish formal partnerships with incubation hubs to expand host opportunities and enhance program reach.
  • Grow the reach of host partners by 70% across all 9 provinces to maximize placement opportunities.
  • Ensure YES candidates are placed in reputable workplace environments that align with the rollout plan.
  • Liaise between host companies or entities and cross-functional internal teams to ensure the timely and successful delivery of matched-placement solutions.

2. Operational Service Delivery
  • Understand Signa Opportunitys services, products, and SLA requirements as per client proposals and align delivery accordingly.
  • Track contract duration and assist in the timely renewal of existing SLAs with host companies or entities.
  • Proactively scout, rate, and qualify potential hosts according to sector, business type, and nature of work.
  • Troubleshoot and resolve host issues and complaints to improve the effectiveness of workplace experiences.
  • Manage candidate allocation, including setting up, attending, and presenting at meetings with current and potential hosts.
  • Ensure hosts have full knowledge and access to relevant resources and provide induction on workplace experience requirements.
  • Assist in scoping roles and guiding host companies in identifying relevant roles for YES candidates.
  • Support recruitment, selection, and candidate profiling to ensure an effective matched placement process.
  • Provide guidance to the Recruitment Officer for effective matching candidates to host requirements.
  • Liaise with host companies to ensure candidates have all necessary resources before the start date.
  • Collaborate with the Workplace Coordinator Candidate and Account Manager to develop contract terms for candidate absorption and transfers.
  • Develop the best practices for managing host-candidate relationships and improving engagement.
  • Conduct host satisfaction surveys and provide insights to the Account Manager.
  • Follow up on tasks and meet deadlines to achieve maximum results.
3. Risk Management
  • Advise the Account Manager on host company changes that may impact candidate attendance, tracking, and safety.
  • Assess workplace safety by conducting pre-hosting site visits and ensure compliance with all relevant labor laws (EEA, BCEA, LRA, etc.).
  • Manage the SLA contracting process with host companies and ensure compliance with the Protection of Personal Information Act (POPIA).
  • Maintain up-to-date host files and documentation, ensuring compliance with internal and external requirements.
  • Update host information on the Host Database.
  • Evaluate and mitigate risks in line with Signa Opportunitys objectives and client HR policies.
  • Ensure host employers and candidates obligations align with client and YES requirements.
4. Reporting
  • Prepare weekly and monthly reports on host acquisition, contracting, placement, training, and support activities.
  • Identify additional reporting areas to improve host experience and program effectiveness.
  • Provide host companies with updates on YES program developments.
  • Report to the Senior YES Account Manager and maintain a formal record of business obligations.
5. Leadership and Collaboration
  • Foster a productive and supportive work environment that promotes employee well-being and retention.
  • Collaborate with Recruitment and the Key Accounts Managers on all external placements.
  • Promote teamwork, accountability, and adherence to company values and culture.

QUALIFICATIONS & EXPERIENCE

● Diploma/Degree in Human Resources Management.
● Extensive knowledge on the YES initiative, SETAs/training legislation.
● Project Management Certificate will be advantageous.
● Advance knowledge MS Office.
● Drivers License with own / reliable transport .
● Minimum of 4-years recruiting experience.
● Minimum of 1-2 years experience in a leadership and supervisory role
● Proven recruitment record with the ability to meet tight deadlines.
● Supervisory experience will be advantageous.

KNOWLEDGE, COMPETENCIES & SKILLS

● Strong Computer Literacy and good typing skills
● Proven record of excellent Administrative Skills
● Report writing
● Accuracy and attention to details
● Ethical and trustworthy - able to work with sensitive and confidential information.
● Organised and professional
● Good interpersonal skills with sound judgement of character and attributes
● Ability to work with strict deadlines and turn-around times.
● Excellent communication skills with individuals and groups at all levels
● Hard working and self-motivated
● Listening carefully in order to fully answer questions and address concerns.
● Speaking clearly
● Dress and act in ways that enhance the reputation of the employer.
● Ability to maintain databases and correspond via email.
● Ability to use the telephone to interact with prospects and conduct distant interviews.
● Able to use online tools such as Facebook and LinkedIn used for finding and attracting possible applicants.
● Able to effectively engage and capitalise on job boards and conduct online collections of open positions that job seekers turn to in their hunt for a new position.
● Sound ability to analyse and interpret CVs and outlines of qualifications and background used to determine if someone might be a good match for a given position.

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