Executive Director: Beauty and Wellness

1 week ago


Cape Town, Western Cape, South Africa Clicks Group Limited Full time
Job Title: General Manager: The Body Shop

We are seeking a seasoned leader to drive the success of The Body Shop South Africa as General Manager. This role will be based at our Head Office in Cape Town and report to the Clicks Managing Executive.

Job Purpose:

To provide strategic leadership and manage day-to-day operations in line with group strategic objectives, ensuring sales and profit targets are met, operational and service excellence are delivered, and brand affiliation is improved.

Key Responsibilities:
  1. Develop and implement strategic decisions to enhance specialization, maintain, and grow market leadership in the beauty categories.
  2. Drive and foster positive relationships with The Body Shop International.
  3. Communicate the brand proposition effectively and be the custodian of brand values and principles to build a motivated and engaged workforce.
  4. Maximize coverage of the brand within appropriate formats to retain and gain market share.
  5. Enhance customer loyalty and improve returns.
  6. Drive continuous business process improvements to maintain operational excellence.
  7. Manage people and other resources to build capability to meet current and future business needs and achieve transformation objectives.
Requirements:
  • 10 years of management experience in one or more of the following areas: Merchandise Management, General Management, Marketing Management, Retail Operations Management.
  • Experience in Health and Beauty.
Preferred Qualifications:
  • Leading and Supervising.
  • Entrepreneurial and Commercial Thinking.
  • Formulating strategies and concepts.
  • Delivering results and meeting customer expectations.
  • Deciding and initiating action.
  • Relating and networking.
  • Analysing.
  • Adapting and responding to change.


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